Pesticide and Toxic Substance Licence
| Form | Workflow | Outputs | E2E test | Docs |
|---|---|---|---|---|
| Passed | Passed | Passed | Passed | Passed |
- End-to-end test
- 3/3 passed 2026-10-21 (mihud, combined)
- Documentation
- 21 steps, 34 images · Download the DOCX
- Who can apply
- Organization, Individual
- Catalogue ID
- 116
Fees
| Fee | Case | Amount (ZMW) |
|---|---|---|
| Pesticide and Toxic Substance Licence Application Fee | New | 40 |
| Pesticide and Toxic Substance Licence Application Fee | Amendment | 40 |
Required documents
- Returns (New)
- Efficacy Report (New)
- Chemical Dossier (New)
- Details of field trials (where applicable) (New)
- National Identity Card (NRC) (New)
- Company Registration Certificate (New)
- Certified copy of Qualifications of the Person Responsible for Pesticide or Toxic Substance Management, Compliance with the Act and the conditions of the Licence (New)
- Certificate of Incorporation of the Company (New)
- Safety Data Sheet (New)
- Certificate of Analysis (New)
- Letter of Consent from Principal Supplier/Manufacturer (New)
- Draft Label (in colour) (New)
- Certificate of Product Registration (from country of Origin or SADC country) (New)
- Residue Analysis Report (New)
- Letter of Recommendation from Ministry of Health (New)
- Pre-Qualification Certificate from WHO (New)
- Letter from a Relevant Research Institution to Conduct the Experiment or Trial (New)
- Letter from a Relevant Laboratory to Conduct Assessment of Maximum Residue Limits (MRLs) (New)
- Clearance Letter from National Biosafety Authority (New)
- Risk Assessment Report (New)
- Formal Letter of Intention to Renew Licence (Renewal)
- Letter of Consent from Principal Supplier/Manufacturer (Renewal)
- Draft Label (in colour) (Renewal)
- Formal Letter of Request to State the Proposed Amendment (Amendment)
- Original Licence (Amendment)
- Conditions to the Licence (Amendment)
- Approved Label (Amendment)
- Supporting Documents for Importation (if the amendment includes addition of a product to existing license) (Amendment)
- Supporting Documents for the Proposed Activity (if the amendment includes addition of an activity to existing license) (Amendment)
- Certificate of Analysis from ZARI (New)
- Approved Label (New)
- Consent from the Importing Country (if exporting Chemicals Under the Rotterdam Convention) (New)
- Certificate of Analysis from ZARI (Renewal)
- Approved Label (Renewal)
- Consent from the Importing Country (if exporting Chemicals Under the Rotterdam Convention) (Renewal)
- Supporting Documents for Exportation (if the amendment requires addition of a product to existing licence) (Amendment)
- Licence for Transportation of Dangerous Goods (New)
- Comprehensive Insurance for the Conveyance of Goods (New)
- Fleet Declaration with White Books (New)
- Emergency Preparedness Plan (New)
- Licence for Transportation of Dangerous Goods (Renewal)
- Comprehensive Insurance for the Conveyance of Goods (Renewal)
- Fleet Declaration with White Books (Renewal)
- Fumigation Certificate (from PQPS) (New)
- Fumigation Certificate (from PQPS) (Renewal)
- Supporting Documents for Manufacturing & Blending (if the amendment requires addition of a product to existing licence) (Amendment)
- Supporting Documents for the proposed activity (if the amendment requires addition of an activity to existing licence) (Amendment)
- Emergency Response Plan (New)
- Trading Permit Issued by Local Authorities (New)
- Quantities to be distributed or stored per Annum (New)
- EIA decision letter or EMP (New)
- Trading Permit & Quantities to be distributed (Renewal)
- Formal Letter with Provided Details regarding the Number of Households/Offices to be Handled per Annum (New)
- Formal Letter with Provided Details regarding the Number of Households/Offices to be Handled per Annum (Renewal)
- Formal Letter of Intention to Transfer Licence (Transfer)
- Original Licence (Transfer)
- Transacting Companies Mutual Agreement (Transfer)
Output documents
- Denial of Service (denial-of-service)
- Approval Letter (approval-letter)
- Certificate (certificate)
- Notice of Action (notice-of-action)
- Application form (New) (application)
- Application form (Renewal) (application)
- Application form (Amendment) (application)
- Application form (Transfer) (application)
- GF-1 Treasury Invoice (invoice)
- GF-2 Treasury Receipt (receipt)
Test evidence
Pesticide and Toxic Substance Licence
Service documentation · Republic of Zambia · GSB e-Services
| Owner | Zambia Environmental Management Agency |
| Service key | ZEMA/pesticide-and-toxic-substance-licence |
| Version | service v1, platform 9b8a591f |
| Date | 2026-10-17 |
Generated automatically by the service's end-to-end test run. Every screenshot shows synthetic test data on a local test installation, never real personal data.
This document describes the Pesticide and Toxic Substance Licence service of Zambia Environmental Management Agency as the platform runs it today. It is generated by the service's end-to-end test: every step below was performed by the test, and every screenshot was taken during that run with synthetic data. Regenerate it with npm run docs:services in the e2e suite; do not edit it by hand.
1. Service summary
| Item | Detail |
|---|---|
| Service | Pesticide and Toxic Substance Licence |
| Owner (MDA) | Zambia Environmental Management Agency (ZEMA) |
| Purpose | A Pesticide and Toxic Substance Licence is a document issued by ZEMA that allow a person to manufacture, import, export, store, distribute, transport, blend, process, re-process or change the composition of a pesticide or toxic substance or re-process an existing pesticide or toxic substance for a new use. |
| Who can apply | Organization; Individual |
| How to apply | Online on the national e-Services portal, signed in with ZamPass; pay with ZamPay. |
| Fees | Pesticide and Toxic Substance Licence Application Fee: ZMW 40.00 Pesticide and Toxic Substance Licence Application Fee: ZMW 40.00 |
| Turnaround | 30 days |
| Validity of the output | 3 (three) years |
| Required documents | National Identity Card (NRC) (required), New applications only Company Registration Certificate (optional), New applications only Certificate of Incorporation of the Company (optional), New applications only Safety Data Sheet (optional), New applications only Certificate of Analysis (optional), New applications only Letter of Consent from Principal Supplier/Manufacturer (optional), New / Renewal applications only Draft Label (in colour) (optional), New / Renewal applications only Certificate of Product Registration (from country of Origin or SADC country) (optional), New applications only Residue Analysis Report (optional), New applications only Letter of Recommendation from Ministry of Health (optional), New applications only Pre-Qualification Certificate from WHO (optional), New applications only Letter from a Relevant Research Institution to Conduct the Experiment or Trial (optional), New applications only Letter from a Relevant Laboratory to Conduct Assessment of Maximum Residue Limits (MRLs) (optional), New applications only Clearance Letter from National Biosafety Authority (optional), New applications only Risk Assessment Report (optional), New applications only Formal Letter of Intention to Renew Licence (optional), Renewal applications only Formal Letter of Request to State the Proposed Amendment (optional), Amendment applications only Original Licence (optional), Amendment / Transfer applications only Conditions to the Licence (optional), Amendment applications only Approved Label (optional), New / Renewal / Amendment applications only Supporting Documents for Importation (if the amendment includes addition of a product to existing license) (optional), Amendment applications only Supporting Documents for the Proposed Activity (if the amendment includes addition of an activity to existing license) (optional), Amendment applications only Certificate of Analysis from ZARI (optional), New / Renewal applications only Consent from the Importing Country (if exporting Chemicals Under the Rotterdam Convention) (optional), New / Renewal applications only Supporting Documents for Exportation (if the amendment requires addition of a product to existing licence) (optional), Amendment applications only Licence for Transportation of Dangerous Goods (optional), New / Renewal applications only Comprehensive Insurance for the Conveyance of Goods (optional), New / Renewal applications only Fleet Declaration with White Books (optional), New / Renewal applications only Emergency Preparedness Plan (optional), New applications only Fumigation Certificate (from PQPS) (optional), New / Renewal applications only Supporting Documents for Manufacturing & Blending (if the amendment requires addition of a product to existing licence) (optional), Amendment applications only Supporting Documents for the proposed activity (if the amendment requires addition of an activity to existing licence) (optional), Amendment applications only Emergency Response Plan (optional), New applications only Trading Permit Issued by Local Authorities (optional), New applications only Quantities to be distributed or stored per Annum (optional), New applications only EIA decision letter or EMP (optional), New applications only Trading Permit & Quantities to be distributed (optional), Renewal applications only Formal Letter with Provided Details regarding the Number of Households/Offices to be Handled per Annum (optional), New / Renewal applications only Formal Letter of Intention to Transfer Licence (optional), Transfer applications only Transacting Companies Mutual Agreement (optional), Transfer applications only Returns (optional), New applications only Efficacy Report (optional), New applications only Certified copy of Qualifications of the Person Responsible for Pesticide or Toxic Substance Management, Compliance with the Act and the conditions of the Licence (optional), New applications only Chemical Dossier (optional), New applications only Details of field trials (where applicable) (optional), New applications only |
| Output documents | Denial of Service Approval Letter Pesticide and Toxic Substance Licence Notice of Action Application form (New) Application form (Renewal) Application form (Amendment) Application form (Transfer) GF-1 Treasury Invoice GF-2 Treasury Receipt |
| Legal basis | The Environmental Management Act, 2011 (http://www.parliament.gov.zm/sites/default/files/documents/acts/Environmetal%20Mangement%20Act%2012%20of%202011.pdf) SI no.12 of 2013 – The Environmental Management (Licensing) Regulations, 2013 (http://www.zema.org.zm/index.php/download/the-environmental-management-licencing-regulations-2013/) |
2. Application process, step by step
The process as configured in the back office:
| Step | Role | Task | Type |
|---|---|---|---|
| 1 | Applicant | Apply | form |
| 2 | Case Officer | Generate Payment | generate-payment |
| 3 | Applicant | Payment | payment |
| 4 | System | Generate Document | generate-document |
| 5 | Supervisor | Review | review |
| 6 | Case Officer | Review | review |
| 7 | Case Officer | Review | review |
| 8 | Supervisor | Review | review |
| 9 | Supervisor | Approve | parallel-approval |
| 10 | Executive | Approve | approve |
| 11 | System | Generate Document | generate-document |
| 12 | Case Officer | Verify Payment | verify-payment |
| 13 | Executive | Decision | decision |
| 14 | System | Generate Document | generate-document |
| 15 | System | Notify Client | notify |
Who takes part in this journey: Citizen, Supervisor, Case Officer, Executive, Anyone (public).
Step 1. Find the service
Citizen · National e-Services portal
On the national e-Services portal the citizen opens All Services and searches for the service by name ("Pesticide and Toxic Substance Licence"). Each result names the service and the ministry that provides it.

Step 2. Read the service page
Citizen · National e-Services portal
The service page sets out what the service is for, who provides it, the fee, how long it takes and the documents to have ready. "Start application" begins an application (the citizen is signed in with ZamPass).

Step 3. Confirm the applicant details
Citizen · National e-Services portal
The applicant details are filled in from the citizen's ZamPass account. The citizen says whom they are applying for (themself) and continues with "Proceed to Application".

Step 4. Fill in the application form
Citizen · National e-Services portal
The citizen answers the service's own application form, converted from the legacy system (88 answers in this run, all synthetic), for the type of application "New". Questions marked * must be answered; some appear only after an earlier answer. Answers are saved as the citizen types, so an unfinished application can be reopened from My Workplace.

Step 5. Upload the supporting documents
Citizen · National e-Services portal
Each document the service asks for has its own upload (33 in this run: National Identity Card (NRC), Company Registration Certificate, Certificate of Incorporation of the Company, Safety Data Sheet, Certificate of Analysis, Letter of Consent from Principal Supplier/Manufacturer, Draft Label (in colour), Certificate of Product Registration (from country of Origin or SADC country), Residue Analysis Report, Letter of Recommendation from Ministry of Health, Pre-Qualification Certificate from WHO, Letter from a Relevant Research Institution to Conduct the Experiment or Trial, Letter from a Relevant Laboratory to Conduct Assessment of Maximum Residue Limits (MRLs), Clearance Letter from National Biosafety Authority, Risk Assessment Report, Approved Label, Certificate of Analysis from ZARI, Consent from the Importing Country (if exporting Chemicals Under the Rotterdam Convention), Licence for Transportation of Dangerous Goods, Comprehensive Insurance for the Conveyance of Goods, Fleet Declaration with White Books, Emergency Preparedness Plan, Fumigation Certificate (from PQPS), Emergency Response Plan, Trading Permit Issued by Local Authorities, Quantities to be distributed or stored per Annum, EIA decision letter or EMP, Formal Letter with Provided Details regarding the Number of Households/Offices to be Handled per Annum, Returns, Efficacy Report, Certified copy of Qualifications of the Person Responsible for Pesticide or Toxic Substance Management, Compliance with the Act and the conditions of the Licence, Chemical Dossier, Details of field trials (where applicable)). The files are checked and stored with the application; the page confirms each upload.

Step 6. Check the answers and confirm the declaration
Citizen · National e-Services portal
Before sending, the citizen sees every answer and document on one page and can go back to change them. The declaration that the information is true and complete must be ticked.

Step 7. Application sent
Citizen · National e-Services portal
The portal confirms the application with the ministry's reference number (ZEMA-PTSL/00001/10-17-26 in this run). The fee is due now: it is taken with the application, so the invoice was raised when the application was sent.

Step 8. See that the fee is due
Citizen · National e-Services portal
The application shows "Waiting for your payment" in My Workplace with a Pay button (K40.00). The fee is taken with the application; the invoice was raised on ZamPay.

Step 9. Pay with ZamPay
Citizen · National e-Services portal
Pay opens the invoice (K40.00, the amount set by the platform, never by the page) with its PDF preview; the citizen pays at ZamPay by mobile money or bank card.

Step 10. Payment received
Citizen · National e-Services portal
ZamPay reports the payment; the dialog says "Paid. Thank you" and the application moves on to the ministry's officers.

Step 11. Review, Inspect, Assign to Specialist
Supervisor · Back office
The Supervisor works on "Review, Inspect, Assign to Specialist" (review in the imported process), checks the application and its documents, and completes the step.

Step 12. Take the new application on
Case Officer · Back office
The application arrives in the case queue of the ministry that owns the service (Zambia Environmental Management Agency); only its staff see it. The officer opens it by its reference number - answers, documents and process are on the case - assigns it to themself and takes it on.

Step 13. Receive, Inspect, Report Findings
Case Officer · Back office
The Case Officer works on "Receive, Inspect, Report Findings" (review in the imported process), checks the application and its documents, and completes the step.

Step 14. Review Expert Reports, Draft Decision
Case Officer · Back office
The Case Officer works on "Review Expert Reports, Draft Decision" (review in the imported process), checks the application and its documents, and completes the step.

Step 15. Review, Add Comments, Send for Signature
Supervisor · Back office
The Supervisor works on "Review, Add Comments, Send for Signature" (review in the imported process), checks the application and its documents, and completes the step.

Step 16. Committee: Organize Voting, Report Decision
Supervisor · Back office
"Organize Voting, Report Decision" is a committee step: the members named by the process (Committee member 1, Committee member 2, Committee member 3) each record a vote on their own task under "This step"; the step completes when its rule (quorum, quorum 2) is met. Each member is a different officer.

Step 17. Decide: Review, Inspect, e-Sign Executive
Executive · Back office
At "Review, Inspect, e-Sign Executive" the Executive records the decision: approve, with a comment kept in the case history. Approving moves the case on; the last decision completes it and issues the document.

Step 18. Verify Payment Completion
Case Officer · Back office
The Case Officer works on "Verify Payment Completion" (verify-payment in the imported process), checks the application and its documents, and completes the step.

Step 19. The document in My permits
Citizen · National e-Services portal
The issued document (ZEMA-PTSL-2026-00001 in this run: "Pesticide and Toxic Substance Licence") is listed in "My permits and licences" with its validity and a download of the sealed PDF.

Step 20. Verify the document
Anyone (public) · Public verification page
The QR code on the document opens the public verification page: genuine and current, to whom it was issued, and whether the electronic seal is valid. No sign-in is needed.

3. Payment
| Item | In the test run |
|---|---|
| Fee (as published) | The fee depends on the purpose of the license according to the Fee Schedule in the SI no.12 of 2013 – The Environmental Management (Licensing) Regulations, 2013 |
| Invoice 1 | 2563352408932184 |
| Amount 1 | ZMW 40.00 |
| Paid at 1 | with the application |
On screen: step 8 (See that the fee is due), step 9 (Pay with ZamPay), step 10 (Payment received) in section 2.
4. Output documents
Pesticide and Toxic Substance Licence (sealed PDF)
Issued when the case was approved, from the service's output configuration (service template ZEMA_PesticideToxicSubstance.Certificate.do), filled from the application and the decision, sealed with the platform's electronic seal and stored as the issued version. The holder downloads it from My permits; the verification page checks it.

The issued PDF has 2 pages; the image shows the first.
Fields
| Field | Value in the test run |
|---|---|
| Document title | Pesticide and Toxic Substance Licence |
| Permit / licence number | ZEMA-PTSL-2026-00001 |
| Holder | Chanda Mwila |
| Valid from | 2026-10-17 |
| Valid until | 2029-10-17 |
| Status | active |
| Verification code (printed with a QR code) | H6EB-NEKV-UK |
Seal
| Item | Detail |
|---|---|
| Seal status | sealed |
| Signature level | PAdES-B-T |
| Sealed by | the platform seal (development key in the test run) |
| Signed at | 2026-10-17T05:10:26.401Z |
| Trusted time-stamp | 2026-10-17T05:10:26.386Z (time-stamping authority) |
| Document fingerprint (SHA-256) | 5308eda07674e188... |
Verification
| Item | Detail |
|---|---|
| Where | The public verification page of the national portal, <portal>/verify/<verification code>, opened by scanning the QR code on the document. |
| What it shows | Whether the document is genuine and current, its holder and validity, and whether the electronic seal is valid and who sealed it. |
| Checking a copy | Anyone can upload a PDF they were given; the page says whether it is exactly the document that was issued. A changed copy is reported as not matching. |
On screen: step 19 (The document in My permits), step 20 (Verify the document) in section 2.
5. Notifications
| When | Channel | To | Message | Delivery |
|---|---|---|---|---|
| Payment due (invoice raised) | in-app (portal bell) | the applicant | Payment due for application ZEMA-PTSL/00001/10-17-26 - The fee of ZMW 40.00 for Pesticide and Toxic Substance Licence (ZEMA-PTSL/00001/10-17-26) is now due. Invoice 2563352408932184. | shown |
| Application received | in-app (portal bell) | the applicant | Application ZEMA-PTSL/00001/10-17-26 received - Your application ZEMA-PTSL/00001/10-17-26 for Pesticide and Toxic Substance Licence has been received by Zambia Environmental Management Agency. | shown |
| Payment received | in-app (portal bell) | the applicant | Payment received for ZEMA-PTSL/00001/10-17-26 - Your payment of ZMW 40.00 for ZEMA-PTSL/00001/10-17-26 (Pesticide and Toxic Substance Licence) has been received. Receipt: <ZamPay>/pdf?documentType=receipt&invoiceNumber=2563352408932184 | shown |
| case.approved | in-app (portal bell) | the applicant | Application ZEMA-PTSL/00001/10-17-26 approved - ZEMA-PTSL/00001/10-17-26 (Pesticide and Toxic Substance Licence) has been approved. | shown |
| Licence / permit issued | in-app (portal bell) | the applicant | Your Pesticide and Toxic Substance Licence document has been issued - ZEMA-PTSL-2026-00001 has been issued for Pesticide and Toxic Substance Licence and is valid until 17/10/2029. | shown |
| Invitation to rate the service | in-app (portal bell) | the applicant | How was Pesticide and Toxic Substance Licence? - How was Pesticide and Toxic Substance Licence? Tell us in about a minute. | shown |
| Decision: approved | in-app (portal bell) | the applicant | Application ZEMA-PTSL/00001/10-17-26 completed - ZEMA-PTSL/00001/10-17-26 (Pesticide and Toxic Substance Licence) is complete. Your documents are ready. | shown |
| Payment due (invoice raised) | e2e.c***@example.test | Payment due for application ZEMA-PTSL/00001/10-17-26 | skipped | |
| Payment due (invoice raised) | sms | +260 97* *** 567 | Fee of ZMW 40.00 due for ZEMA-PTSL/00001/10-17-26. Invoice 2563352408932184. Pay: <ZamPay>/pay-for-service/get-invoice/2563352408932184 | delivered |
| Application received | sms | +260 97* *** 567 | Application ZEMA-PTSL/00001/10-17-26 for Pesticide and Toxic Substance Licence has been received. Track it: <portal>/my-workplace | delivered |
| Application received | e2e.c***@example.test | Application ZEMA-PTSL/00001/10-17-26 received | skipped | |
| Payment received | sms | +260 97* *** 567 | delivered | |
| case.approved | sms | +260 97* *** 567 | delivered | |
| case.approved | e2e.c***@example.test | Application ZEMA-PTSL/00001/10-17-26 approved | skipped | |
| Invitation to rate the service | sms | +260 97* *** 567 | skipped | |
| Invitation to rate the service | e2e.c***@example.test | How was Pesticide and Toxic Substance Licence? | skipped | |
| Licence / permit issued | sms | +260 97* *** 567 | delivered | |
| Licence / permit issued | e2e.c***@example.test | Your Pesticide and Toxic Substance Licence document has been issued | skipped | |
| Decision: approved | sms | +260 97* *** 567 | delivered | |
| Decision: approved | e2e.c***@example.test | Application ZEMA-PTSL/00001/10-17-26 completed | skipped |
Delivery: shown = in the portal's notification bell; delivered = the SMS gateway (a test double in this run) reported the text delivered; skipped = not sent on that channel (e-mail is not configured on the test installation, and some notices go out on one channel only); sent by the national portal = a ministry node handed the notice to the national portal, which texts and e-mails the citizen under its own name and the citizen's preferences. Addresses written <portal>, <ZamPay> stand for the national portal and ZamPay.
6. Legacy mapping
| Item | Detail |
|---|---|
| Replaces | Pesticide and Toxic Substance Licence in the legacy ZIGS e-Services directory (ZIGS_Services) |
| Legacy service id | 116 |
| Legacy provider | Zambia Environmental Management Agency (ZEMA) under Ministry of Green Economy and Environment |
| Legacy process | LicenseReview (process 9) |
| Fee in the legacy system | Pesticide and Toxic Substance Licence Application Fee: ZMW 40 (New) Pesticide and Toxic Substance Licence Application Fee: ZMW 40 (Amendment) |
| Fee taken before submission | yes (as in ZIGS) |
| Time to issue (legacy) | New: 30 calendar days Renewal: 30 calendar days Amendment: 30 calendar days Transfer: 30 calendar days |
| Legacy output templates | Denial of Service: ZIGS_Forms_ZEMA / ZEMA_PesticideToxicSubstance.DenialService Approval Letter: ZIGS_Forms_ZEMA / ZEMA_PesticideToxicSubstance.ApprovalLetter Pesticide and Toxic Substance Licence: ZIGS_Forms_ZEMA / ZEMA_PesticideToxicSubstance.Certificate Notice of Action: ZIGS_Forms_Notices / GS-2.NoticeOfAction Application form (New): ZIGS_Forms_ZEMA / ZEMA_PesticideToxicSubstance.Application Application form (Renewal): ZIGS_Forms_ZEMA / ZEMA_PesticideToxicSubstance_Renewal.Application Application form (Amendment): ZIGS_Forms_ZEMA / ZEMA_PesticideToxicSubstance_Amendment.Application Application form (Transfer): ZIGS_Forms_ZEMA / ZEMA_PesticideToxicSubstance_Transfer.Application GF-1 Treasury Invoice: ZIGS_CustomForms / GF-1 Invoice GF-2 Treasury Receipt: ZIGS_CustomForms / GF-2 Receipt |
| Legacy address | none recorded |
| How it was brought over | Imported by the platform's legacy catalogue importer (zcm-backend scripts/zigs/importLegacy.js) from the ZIGS snapshot: form, case types, fees, documents, process and output templates, then served by the new platform. |
7. Version and date
| Item | Detail |
|---|---|
| Document version | service v1, platform 9b8a591f |
| Generated | 2026-10-17T05:10:32Z (by the end-to-end run, not edited by hand) |
| Service version | not versioned (configured directly) |
| Platform snapshot | backend 9b8a591f portal dfd4933 back office a975a2c |
| Test suite | e2e 2b037bb; one installation (combined); seed profile mihud |
| Journeys | 30-catalogue-service.spec.js: citizen finds the service, answers its form, uploads its documents and sends the application - passed 30-catalogue-service.spec.js: the case goes through every step of its process: payments by the citizen, each officer step by its role - passed 30-catalogue-service.spec.js: the grant document is issued, sealed, filled in and verifiable; the citizen has it in My permits - passed |
| Result | 3 of 3 journey tests passed |
| Data | Synthetic test data on a local test installation; provider test doubles for ZamPass, ZamPay, SMS and signing. |