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MMMD · Cadastre Department

Mineral Processing Licence

FormWorkflowOutputsE2E testDocs
PassedPassedPassedPassedPassed
End-to-end test
3/3 passed 2026-10-21 (mihud, combined)
Documentation
18 steps, 31 images · Download the DOCX
Who can apply
Individual, Organization
Catalogue ID
106

Fees

FeeCaseAmount (ZMW)
Mineral Processing Licence - Application FeeNew48000

Required documents

Output documents

Test evidence

Mineral Processing Licence

Service documentation · Republic of Zambia · GSB e-Services

OwnerCadastre Department
Service keyMMMD/mineral-processing-licence
Versionservice v1, platform a0a302b8
Date2026-10-21

Generated automatically by the service's end-to-end test run. Every screenshot shows synthetic test data on a local test installation, never real personal data.

This document describes the Mineral Processing Licence service of Cadastre Department as the platform runs it today. It is generated by the service's end-to-end test: every step below was performed by the test, and every screenshot was taken during that run with synthetic data. Regenerate it with npm run docs:services in the e2e suite; do not edit it by hand.

1. Service summary

ItemDetail
ServiceMineral Processing Licence
Owner (MDA)Cadastre Department (MMMD)
PurposeThis License is issued to individuals or organization who intends to process minerals in Zambia.
Who can applyIndividual; Organization
How to applyOnline on the national e-Services portal, signed in with ZamPass; pay with ZamPay.
FeesMineral Processing Licence - Application Fee: ZMW 48000.00
Turnaround60 days
Validity of the outputTwenty-five (25) years
Required documentsDocumentation on title to land or written consent of legal occupier of land, written consent from the surface right holder or mining right holder (required)
Proof that the applicant has not contravened any provision of this Mines and Minerals Development Act of 2015 and any other relevant written law (required)
Description and plan of surrounding developments and details of expected infrastructure requirements (required)
Feasibility study for processing operations (should include a forecast of capital investment, proposed plant capacity… (required) - Feasibility study for processing operations (should include a forecast of capital investment, proposed plant capacity, the estimated recovery rate of mineral products and the proposed treatment methods and disposal of ore and minerals recovered)
Environmental Management Plan (should include proposals for prevention of pollution, treatment of waste… (required) - Environmental Management Plan (should include proposals for prevention of pollution, treatment of waste, protection and reclamation of land and water resources and for eliminating or minimizing adverse effects on the environment)
Proposals for employment and training of citizens of Zambia (required)
Tax Clearance Certificate (issued under Income Tax Act, Cap. 323) (required)
Coordinates of Area Applied For (required)
Output documentsDenial of Service
Mineral Processing Licence
Notice of Approval
Approval Letter
Application form
GS-2 Notice of Government Action
GF-1 Treasury Invoice
GF-2 Treasury Receipt
Legal basisThe Mines and Minerals Development Act of 2015 (http://www.parliament.gov.zm/sites/default/files/documents/acts/The%20Mines%20and%20Minerals%20Act%2C%202015.pdf)
The Mines and Minerals Act no 14 of 2016 (http://www.parliament.gov.zm/sites/default/files/documents/amendment_act/The%20Mines%20and%20Minerals%20Act%20No%2014%2C%202016.pdf)
SI N0 7 of 2016 (https://zambialii.org/zm/legislation/statutory-instrument/2016/no-7-2016)

2. Application process, step by step

The process as configured in the back office:

StepRoleTaskType
1ApplicantApplyform
2ApplicantPaymentpayment
3SystemGenerate Documentgenerate-document
4Case OfficerReviewreview
5Case OfficerReviewreview
6SupervisorReviewreview
7ExecutiveDecisiondecision
8SystemGenerate Documentgenerate-document
9SystemGenerate Documentgenerate-document
10SystemGenerate Documentgenerate-document
11SystemNotify Clientnotify

Who takes part in this journey: Citizen, Case Officer, Supervisor, Executive, Anyone (public).

Step 1. Find the service

Citizen · National e-Services portal

On the national e-Services portal the citizen opens All Services and searches for the service by name ("Mineral Processing Licence"). Each result names the service and the ministry that provides it.

Find the service (desktop) Find the service (375 px phone)

Step 2. Read the service page

Citizen · National e-Services portal

The service page sets out what the service is for, who provides it, the fee, how long it takes and the documents to have ready. "Start application" begins an application (the citizen is signed in with ZamPass).

Read the service page (desktop) Read the service page (375 px phone)

Step 3. Confirm the applicant details

Citizen · National e-Services portal

The applicant details are filled in from the citizen's ZamPass account. The citizen says whom they are applying for (themself) and continues with "Proceed to Application".

Confirm the applicant details (desktop) Confirm the applicant details (375 px phone)

Step 4. Fill in the application form

Citizen · National e-Services portal

The citizen answers the service's own application form, converted from the legacy system (34 answers in this run, all synthetic), for the type of application "New". Questions marked * must be answered; some appear only after an earlier answer. Answers are saved as the citizen types, so an unfinished application can be reopened from My Workplace.

Fill in the application form (desktop) Fill in the application form (375 px phone)

Step 5. Upload the supporting documents

Citizen · National e-Services portal

Each document the service asks for has its own upload (8 in this run: Documentation on title to land or written consent of legal occupier of land, written consent from the surface right holder or mining right holder, Proof that the applicant has not contravened any provision of this Mines and Minerals Development Act of 2015 and any other relevant written law, Description and plan of surrounding developments and details of expected infrastructure requirements, Feasibility study for processing operations (should include a forecast of capital investment, proposed plant capacity…, Environmental Management Plan (should include proposals for prevention of pollution, treatment of waste…, Proposals for employment and training of citizens of Zambia, Tax Clearance Certificate (issued under Income Tax Act, Cap. 323), Coordinates of Area Applied For). The files are checked and stored with the application; the page confirms each upload.

Upload the supporting documents (desktop) Upload the supporting documents (375 px phone)

Step 6. Check the answers and confirm the declaration

Citizen · National e-Services portal

Before sending, the citizen sees every answer and document on one page and can go back to change them. The declaration that the information is true and complete must be ticked.

Check the answers and confirm the declaration (desktop) Check the answers and confirm the declaration (375 px phone)

Step 7. Application sent

Citizen · National e-Services portal

The portal confirms the application with the ministry's reference number (MMMD-MPL/00001/10-21-26 in this run). The fee is due now: it is taken with the application, so the invoice was raised when the application was sent.

Application sent (desktop) Application sent (375 px phone)

Step 8. See that the fee is due

Citizen · National e-Services portal

The application shows "Waiting for your payment" in My Workplace with a Pay button (K48,000.00). The fee is taken with the application; the invoice was raised on ZamPay.

See that the fee is due (desktop) See that the fee is due (375 px phone)

Step 9. Pay with ZamPay

Citizen · National e-Services portal

Pay opens the invoice (K48,000.00, the amount set by the platform, never by the page) with its PDF preview; the citizen pays at ZamPay by mobile money or bank card.

Pay with ZamPay (desktop) Pay with ZamPay (375 px phone)

Step 10. Payment received

Citizen · National e-Services portal

ZamPay reports the payment; the dialog says "Paid. Thank you" and the application moves on to the ministry's officers.

Payment received (desktop) Payment received (375 px phone)

Step 11. Take the new application on

Case Officer · Back office

The application arrives in the case queue of the ministry that owns the service (Cadastre Department); only its staff see it. The officer opens it by its reference number - answers, documents and process are on the case - assigns it to themself and takes it on.

Take the new application on (desktop)

Step 12. Fill in the certificate particulars

Case Officer · Back office

The issued document prints 1 field that come from the office rather than from the application (Bordered on the Plan). The officer fills them in on the case's "Certificate particulars" tab before the document is issued (synthetic values in this run) and saves; once the document is issued they can no longer change.

Fill in the certificate particulars (desktop)

Step 13. Review Application

Case Officer · Back office

The Case Officer works on "Review Application" (review in the imported process), checks the application and its documents, and completes the step.

Review Application (desktop)

Step 14. Review Expert Reports, Draft Decision

Case Officer · Back office

The Case Officer works on "Review Expert Reports, Draft Decision" (review in the imported process), checks the application and its documents, and completes the step.

Review Expert Reports, Draft Decision (desktop)

Step 15. Review, Add Comments, Send for Signature

Supervisor · Back office

The Supervisor works on "Review, Add Comments, Send for Signature" (review in the imported process), checks the application and its documents, and completes the step.

Review, Add Comments, Send for Signature (desktop)

Step 16. Decide: Review, Inspect, e-Sign

Executive · Back office

At "Review, Inspect, e-Sign" the Executive records the decision: approve, with a comment kept in the case history. Approving moves the case on; the last decision completes it and issues the document.

Decide: Review, Inspect, e-Sign (desktop)

Step 17. The document in My permits

Citizen · National e-Services portal

The issued document (MMMD-MPL-2026-00001 in this run: "Mineral Processing Licence") is listed in "My permits and licences" with its validity and a download of the sealed PDF.

The document in My permits (desktop) The document in My permits (375 px phone)

Step 18. Verify the document

Anyone (public) · Public verification page

The QR code on the document opens the public verification page: genuine and current, to whom it was issued, and whether the electronic seal is valid. No sign-in is needed.

Verify the document (desktop) Verify the document (375 px phone)

3. Payment

ItemIn the test run
Fee (as published)Mineral Processing Licence up to 7485 Cadestre Units Mineral Processing Licence Application Fee ZMW 64,000.00 Area Charge per hectare/year ZMW 22.40
Invoice 18652380126508852
Amount 1ZMW 48000.00
Paid at 1with the application

On screen: step 8 (See that the fee is due), step 9 (Pay with ZamPay), step 10 (Payment received) in section 2.

4. Output documents

Mineral Processing Licence (sealed PDF)

Issued when the case was approved, from the service's output configuration (service template MMMD_MineralProcessingLicence.Certificate.d), filled from the application and the decision, sealed with the platform's electronic seal and stored as the issued version. The holder downloads it from My permits; the verification page checks it.

Mineral Processing Licence (sealed PDF)

The issued PDF has 2 pages; the image shows the first.

Fields

FieldValue in the test run
Document titleMineral Processing Licence
Permit / licence numberMMMD-MPL-2026-00001
HolderChanda Mwila
Valid from2026-10-21
Valid until2031-10-21
Statusactive
Verification code (printed with a QR code)W7SJ-VJ8G-5J

Seal

ItemDetail
Seal statussealed
Signature levelPAdES-B-T
Sealed bythe platform seal (development key in the test run)
Signed at2026-10-21T08:17:43.198Z
Trusted time-stamp2026-10-21T08:17:43.179Z (time-stamping authority)
Document fingerprint (SHA-256)f5c6a29873a1d290...

Verification

ItemDetail
WhereThe public verification page of the national portal, <portal>/verify/<verification code>, opened by scanning the QR code on the document.
What it showsWhether the document is genuine and current, its holder and validity, and whether the electronic seal is valid and who sealed it.
Checking a copyAnyone can upload a PDF they were given; the page says whether it is exactly the document that was issued. A changed copy is reported as not matching.

On screen: step 17 (The document in My permits), step 18 (Verify the document) in section 2.

5. Notifications

WhenChannelToMessageDelivery
Payment due (invoice raised)in-app (portal bell)the applicantPayment due for application MMMD-MPL/00001/10-21-26 - The fee of ZMW 48000.00 for Mineral Processing Licence (MMMD-MPL/00001/10-21-26) is now due. Invoice 8652380126508852.shown
Application receivedin-app (portal bell)the applicantApplication MMMD-MPL/00001/10-21-26 received - Your application MMMD-MPL/00001/10-21-26 for Mineral Processing Licence has been received by Cadastre Department.shown
Payment receivedin-app (portal bell)the applicantPayment received for MMMD-MPL/00001/10-21-26 - Your payment of ZMW 48000.00 for MMMD-MPL/00001/10-21-26 (Mineral Processing Licence) has been received. Receipt: <ZamPay>/pdf?documentType=receipt&invoiceNumber=8652380126508852shown
Licence / permit issuedin-app (portal bell)the applicantYour Mineral Processing Licence document has been issued - MMMD-MPL-2026-00001 has been issued for Mineral Processing Licence and is valid until 21/10/2031.shown
Decision: approvedin-app (portal bell)the applicantApplication MMMD-MPL/00001/10-21-26 completed - MMMD-MPL/00001/10-21-26 (Mineral Processing Licence) is complete. Your documents are ready.shown
Invitation to rate the servicein-app (portal bell)the applicantHow was Mineral Processing Licence? - How was Mineral Processing Licence? Tell us in about a minute.shown
Payment due (invoice raised)sms+260 97* *** 567Fee of ZMW 48000.00 due for MMMD-MPL/00001/10-21-26. Invoice 8652380126508852. Pay: <ZamPay>/pay-for-service/get-invoice/8652380126508852delivered
Payment due (invoice raised)emaile2e.c***@example.testPayment due for application MMMD-MPL/00001/10-21-26skipped
Application receivedsms+260 97* *** 567Application MMMD-MPL/00001/10-21-26 for Mineral Processing Licence has been received. Track it: <portal>/my-workplacedelivered
Application receivedemaile2e.c***@example.testApplication MMMD-MPL/00001/10-21-26 receivedskipped
Payment receivedsms+260 97* *** 567delivered
Invitation to rate the servicesms+260 97* *** 567skipped
Invitation to rate the serviceemaile2e.c***@example.testHow was Mineral Processing Licence?skipped
Licence / permit issuedsms+260 97* *** 567delivered
Decision: approvedsms+260 97* *** 567delivered
Licence / permit issuedemaile2e.c***@example.testYour Mineral Processing Licence document has been issuedskipped
Decision: approvedemaile2e.c***@example.testApplication MMMD-MPL/00001/10-21-26 completedskipped

Delivery: shown = in the portal's notification bell; delivered = the SMS gateway (a test double in this run) reported the text delivered; skipped = not sent on that channel (e-mail is not configured on the test installation, and some notices go out on one channel only); sent by the national portal = a ministry node handed the notice to the national portal, which texts and e-mails the citizen under its own name and the citizen's preferences. Addresses written <portal>, <ZamPay> stand for the national portal and ZamPay.

6. Legacy mapping

ItemDetail
ReplacesMineral Processing Licence in the legacy ZIGS e-Services directory (ZIGS_Services)
Legacy service id106
Legacy providerCadastre Department (MMMD) under Ministry of Mines and Minerals Development
Legacy processLicenseReview (process 9)
Fee in the legacy systemMineral Processing Licence - Application Fee: ZMW 48000 (New)
Fee taken before submissionyes (as in ZIGS)
Time to issue (legacy)New: 60 calendar days
Legacy output templatesDenial of Service: ZIGS_Forms_MMMD / MMMD_MineralProcessingLicence.DenialService
Mineral Processing Licence: ZIGS_Forms_MMMD / MMMD_MineralProcessingLicence.Certificate
Notice of Approval: ZIGS_Forms_MMMD / MMMD_MineralProcessingLicence.NoticeApproval
Approval Letter: ZIGS_Forms_MMMD / MMMD_MineralProcessingLicence.ApprovalLetter
Application form: ZIGS_Forms_MMMD / MMMD_MineralProcessingLicence.Application
GS-2 Notice of Government Action: ZIGS_Forms_Notices / GS-2.NoticeOfAction
GF-1 Treasury Invoice: ZIGS_CustomForms / GF-1 Invoice
GF-2 Treasury Receipt: ZIGS_CustomForms / GF-2 Receipt
Legacy addresshttps://mmmdui.gsb.gov.zm
How it was brought overImported by the platform's legacy catalogue importer (zcm-backend scripts/zigs/importLegacy.js) from the ZIGS snapshot: form, case types, fees, documents, process and output templates, then served by the new platform.

7. Version and date

ItemDetail
Document versionservice v1, platform a0a302b8
Generated2026-10-21T08:17:51Z (by the end-to-end run, not edited by hand)
Service versionnot versioned (configured directly)
Platform snapshotbackend a0a302b8
portal 72805f0
back office 58e5946
Test suitee2e 5999d9b; one installation (combined); seed profile mihud
Journeys30-catalogue-service.spec.js: citizen finds the service, answers its form, uploads its documents and sends the application - passed
30-catalogue-service.spec.js: the case goes through every step of its process: payments by the citizen, each officer step by its role - passed
30-catalogue-service.spec.js: the grant document is issued, sealed, filled in and verifiable; the citizen has it in My permits - passed
Result3 of 3 journey tests passed
DataSynthetic test data on a local test installation; provider test doubles for ZamPass, ZamPay, SMS and signing.