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MLNR · Lands and Deeds Department

Lands Register Printout

FormWorkflowOutputsE2E testDocs
PassedPassedPassedPassedPassed
End-to-end test
3/3 passed 2026-10-21 (mihud, combined)
Documentation
10 steps, 21 images · Download the DOCX
Who can apply
Individual, Organization
Capabilities
lands-official-search
Catalogue ID
245

Fees

FeeCaseAmount (ZMW)
Fee for Lands Register PrintoutNew55.6

Required documents

Output documents

Test evidence

Lands Register Printout

Service documentation · Republic of Zambia · GSB e-Services

OwnerLands and Deeds Department
Service keyMLNR/lands-register-printout
Versionservice v1, platform a0a302b8
Date2026-10-21

Generated automatically by the service's end-to-end test run. Every screenshot shows synthetic test data on a local test installation, never real personal data.

This document describes the Lands Register Printout service of Lands and Deeds Department as the platform runs it today. It is generated by the service's end-to-end test: every step below was performed by the test, and every screenshot was taken during that run with synthetic data. Regenerate it with npm run docs:services in the e2e suite; do not edit it by hand.

1. Service summary

ItemDetail
ServiceLands Register Printout
Owner (MDA)Lands and Deeds Department (MLNR)
PurposeNo requisition for an lands register printout shall refer to more than one piece of land and no certificate of lands register printout shall be issued in respect of more than one piece of land.
Who can applyIndividual; Organization
How to applyOnline on the national e-Services portal, signed in with ZamPass; pay with ZamPay.
FeesFee for Lands Register Printout: ZMW 55.60
TurnaroundInstant
Validity of the outputUntil new changes to the property have been registered
Required documentsNational Registration Card (NRC) (optional)
Certificate of Incorporation / ZDA (if company, church, society) (required)
Output documentsApplication form
GS-2 Notice of Government Action
GF-1 Treasury Invoice
GF-2 Treasury Receipt
Legal basisLands and Deeds Registry Act cap 186 (http://www.parliament.gov.zm/sites/default/files/documents/acts/Lands%20and%20Deeds%20Registry%20Act.pdf)
SI No. 41 of 2015 - Registration and Lodgment Fees (https://www.enotices.co.zm/download/statutory-instrument-no-041-of-2015-the-fees-and-fines-fee-and-penalty-unit-value-amendment-regulations-pdf/)

2. Application process, step by step

The process as configured in the back office:

StepRoleTaskType
1ApplicantApplyform
2ApplicantPaymentpayment
3SystemGenerate Documentgenerate-document
4SystemNotify Clientnotify

Who takes part in this journey: Citizen.

Step 1. Find the service

Citizen · National e-Services portal

On the national e-Services portal the citizen opens All Services and searches for the service by name ("Lands Register Printout"). Each result names the service and the ministry that provides it.

Find the service (desktop) Find the service (375 px phone)

Step 2. Read the service page

Citizen · National e-Services portal

The service page sets out what the service is for, who provides it, the fee, how long it takes and the documents to have ready. "Start application" begins an application (the citizen is signed in with ZamPass).

Read the service page (desktop) Read the service page (375 px phone)

Step 3. Confirm the applicant details

Citizen · National e-Services portal

The applicant details are filled in from the citizen's ZamPass account. The citizen says whom they are applying for (themself) and continues with "Proceed to Application".

Confirm the applicant details (desktop) Confirm the applicant details (375 px phone)

Step 4. Fill in the application form

Citizen · National e-Services portal

The citizen answers the service's own application form, converted from the legacy system (1 answers in this run, all synthetic), for the type of application "New". Questions marked * must be answered; some appear only after an earlier answer. Answers are saved as the citizen types, so an unfinished application can be reopened from My Workplace.

Fill in the application form (desktop) Fill in the application form (375 px phone)

Step 5. Upload the supporting documents

Citizen · National e-Services portal

Each document the service asks for has its own upload (2 in this run: National Registration Card (NRC), Certificate of Incorporation / ZDA (if company, church, society)). The files are checked and stored with the application; the page confirms each upload.

Upload the supporting documents (desktop) Upload the supporting documents (375 px phone)

Step 6. Check the answers and confirm the declaration

Citizen · National e-Services portal

Before sending, the citizen sees every answer and document on one page and can go back to change them. The declaration that the information is true and complete must be ticked.

Check the answers and confirm the declaration (desktop) Check the answers and confirm the declaration (375 px phone)

Step 7. Application sent

Citizen · National e-Services portal

The portal confirms the application with the ministry's reference number (MLNR-LRP/00001/10-21-26 in this run). The fee is due now: it is taken with the application, so the invoice was raised when the application was sent.

Application sent (desktop) Application sent (375 px phone)

Step 8. See that the fee is due

Citizen · National e-Services portal

The application shows "Waiting for your payment" in My Workplace with a Pay button (K55.60). The fee is taken with the application; the invoice was raised on ZamPay.

See that the fee is due (desktop) See that the fee is due (375 px phone)

Step 9. Pay with ZamPay

Citizen · National e-Services portal

Pay opens the invoice (K55.60, the amount set by the platform, never by the page) with its PDF preview; the citizen pays at ZamPay by mobile money or bank card.

Pay with ZamPay (desktop) Pay with ZamPay (375 px phone)

Step 10. Payment received

Citizen · National e-Services portal

ZamPay reports the payment; the dialog says "Paid. Thank you" and the application moves on to the ministry's officers.

Payment received (desktop) Payment received (375 px phone)

3. Payment

On screen: step 8 (See that the fee is due), step 9 (Pay with ZamPay), step 10 (Payment received) in section 2.

4. Output documents

GS-2 Notice of Government Action (PDF)

The service grants no certificate, licence or permit: when the case is completed the applicant downloads this notice of the government action from the application in My Workplace.

GS-2 Notice of Government Action (PDF)

The issued PDF has 1 page; the image shows the first.

Fields

FieldValue in the test run
Line 1MLNR-LRP/00001/10-21-26
Line 2MLNR-LRP/00001/10-21-26
Line 3Page 1 of 1
Line 4Government of the Republic of Zambia
Line 5E-GOVERNMENT SERVICE PORTAL
Line 6GS-2. NOTICE OF GOVERNMENT ACTION
Line 71. CASE DETAILS
Line 8CASE NO. (AUTO-NUMBERED)
Line 9MLNR-LRP/00001/10-21-26
Line 10DATE OF SUBMISSION
Line 1121st day of October 2026
Line 12SERVICE PROVIDER
Line 13Lands and Deeds Department
Line 14SERVICE CATEGORY

5. Notifications

WhenChannelToMessageDelivery
Payment due (invoice raised)in-app (portal bell)the applicantPayment due for application MLNR-LRP/00001/10-21-26 - The fee of ZMW 55.60 for Lands Register Printout (MLNR-LRP/00001/10-21-26) is now due. Invoice 8089971436046436.shown
Application receivedin-app (portal bell)the applicantApplication MLNR-LRP/00001/10-21-26 received - Your application MLNR-LRP/00001/10-21-26 for Lands Register Printout has been received by Lands and Deeds Department.shown
Invitation to rate the servicein-app (portal bell)the applicantHow was Lands Register Printout? - How was Lands Register Printout? Tell us in about a minute.shown
Payment receivedin-app (portal bell)the applicantPayment received for MLNR-LRP/00001/10-21-26 - Your payment of ZMW 55.60 for MLNR-LRP/00001/10-21-26 (Lands Register Printout) has been received. Receipt: <ZamPay>/pdf?documentType=receipt&invoiceNumber=8089971436046436shown
Decision: approvedin-app (portal bell)the applicantApplication MLNR-LRP/00001/10-21-26 completed - MLNR-LRP/00001/10-21-26 (Lands Register Printout) is complete. Your documents are ready.shown
Payment due (invoice raised)emaile2e.c***@example.testPayment due for application MLNR-LRP/00001/10-21-26skipped
Payment due (invoice raised)sms+260 97* *** 567Fee of ZMW 55.60 due for MLNR-LRP/00001/10-21-26. Invoice 8089971436046436. Pay: <ZamPay>/pay-for-service/get-invoice/8089971436046436delivered
Application receivedsms+260 97* *** 567Application MLNR-LRP/00001/10-21-26 for Lands Register Printout has been received. Track it: <portal>/my-workplacedelivered
Application receivedemaile2e.c***@example.testApplication MLNR-LRP/00001/10-21-26 receivedskipped
Invitation to rate the servicesms+260 97* *** 567skipped
Invitation to rate the serviceemaile2e.c***@example.testHow was Lands Register Printout?skipped
Payment receivedsms+260 97* *** 567Your payment of ZMW 55.60 for application MLNR-LRP/00001/10-21-26 (Lands Register Printout) has been received. Receipt: <ZamPay>/pdf?documentType=receipt&invoiceNumber=8089971436046436 Processing continues.delivered
Decision: approvedemaile2e.c***@example.testApplication MLNR-LRP/00001/10-21-26 completedskipped
Decision: approvedsms+260 97* *** 567MLNR-LRP/00001/10-21-26 (Lands Register Printout) is complete. Download your documents: <portal>/my-workplacedelivered

Delivery: shown = in the portal's notification bell; delivered = the SMS gateway (a test double in this run) reported the text delivered; skipped = not sent on that channel (e-mail is not configured on the test installation, and some notices go out on one channel only); sent by the national portal = a ministry node handed the notice to the national portal, which texts and e-mails the citizen under its own name and the citizen's preferences. Addresses written <portal>, <ZamPay> stand for the national portal and ZamPay.

6. Legacy mapping

ItemDetail
ReplacesLands Register Printout in the legacy ZIGS e-Services directory (ZIGS_Services)
Legacy service id245
Legacy providerLands and Deeds Department (MLNR) under Ministry of Lands and Natural Resources
Legacy processnot recorded
Fee in the legacy systemFee for Lands Register Printout: ZMW 55.6 (New)
Fee taken before submissionyes (as in ZIGS)
Time to issue (legacy)not recorded
Legacy output templatesApplication form: ZIGS_Forms_MLNR / MLNR_OrdinarySearch.Application
GS-2 Notice of Government Action: ZIGS_Forms_Notices / GS-2.NoticeOfAction
GF-1 Treasury Invoice: ZIGS_CustomForms / GF-1 Invoice
GF-2 Treasury Receipt: ZIGS_CustomForms / GF-2 Receipt
Legacy addressnone recorded
How it was brought overImported by the platform's legacy catalogue importer (zcm-backend scripts/zigs/importLegacy.js) from the ZIGS snapshot: form, case types, fees, documents, process and output templates, then served by the new platform.

7. Version and date

ItemDetail
Document versionservice v1, platform a0a302b8
Generated2026-10-21T07:53:08Z (by the end-to-end run, not edited by hand)
Service versionnot versioned (configured directly)
Platform snapshotbackend a0a302b8
portal 72805f0
back office 58e5946
Test suitee2e 5999d9b; one installation (combined); seed profile mihud
Journeys30-catalogue-service.spec.js: citizen finds the service, answers its form, uploads its documents and sends the application - passed
30-catalogue-service.spec.js: the case goes through every step of its process: payments by the citizen, each officer step by its role - passed
30-catalogue-service.spec.js: the grant document is issued, sealed, filled in and verifiable; the citizen has it in My permits - passed
Result3 of 3 journey tests passed
DataSynthetic test data on a local test installation; provider test doubles for ZamPass, ZamPay, SMS and signing.