Environmental Impact Statement (EIS)
| Form | Workflow | Outputs | E2E test | Docs |
|---|---|---|---|---|
| Passed | Passed | Passed | Passed | Passed |
- End-to-end test
- 3/3 passed 2026-10-21 (mihud, combined)
- Documentation
- 19 steps, 32 images · Download the DOCX
- Who can apply
- Individual, Organization
- Catalogue ID
- 412
Fees
| Fee | Case | Amount (ZMW) |
|---|---|---|
| Project Cost: less than US$ 100.000 | New | 17333.2 |
| Project Cost: US$ 100.000-500.000 | New | 86666 |
| Project Cost: US$ 500.000-1.000.000 | New | 216664.8 |
| Project Cost: US$ 1.000.000-10.000.000 | New | 433329.6 |
| Project Cost: US$ 10.000.000-50.000.000 | New | 866660 |
| Project Cost: US$ 50.000.000 or more | New | 1299990 |
Required documents
- National Identity Card (NRC) (New)
- Company Registration Certificate (New)
- Certificate of Incorporation of the Company (New)
- Completed Scoping Report (New)
- Proof of land ownership (Title deed/Lease/Traditional Authority Consent Letter) (New)
- Resettlement Action Plan (RAP) (New)
- Investment Certificate (ZDA) (New)
- EIA Project Proposal (New)
- Project Screening Decision Letter (New)
- Applicable Licenses/Permits (New)
- Site Layout Plan (New)
Output documents
- Notice of Action (notice-of-action)
- Application form (New) (application)
- Application form (Amendment) (application)
- Application form (Transfer) (application)
- Verification Inspection Report (certificate)
- GF-1 Treasury Invoice (invoice)
- GF-2 Treasury Receipt (receipt)
Test evidence
Environmental Impact Statement (EIS)
Service documentation · Republic of Zambia · GSB e-Services
| Owner | Zambia Environmental Management Agency |
| Service key | ZEMA/environmental-impact-statement-eis |
| Version | service v1, platform 9b8a591f |
| Date | 2026-10-17 |
Generated automatically by the service's end-to-end test run. Every screenshot shows synthetic test data on a local test installation, never real personal data.
This document describes the Environmental Impact Statement (EIS) service of Zambia Environmental Management Agency as the platform runs it today. It is generated by the service's end-to-end test: every step below was performed by the test, and every screenshot was taken during that run with synthetic data. Regenerate it with npm run docs:services in the e2e suite; do not edit it by hand.
1. Service summary
| Item | Detail |
|---|---|
| Service | Environmental Impact Statement (EIS) |
| Owner (MDA) | Zambia Environmental Management Agency (ZEMA) |
| Purpose | An Environmental Impact Statement (EIS) refers to a developer's report, encompassing initial forecasts of potential environmental impacts arising from a proposed project. In cases where projects might result in significant impacts, the Zambia Environmental Management Agency (ZEMA) has the authority to mandate the execution of an Environmental Impact Statement (EIS). |
| Who can apply | Individual; Organization |
| How to apply | Online on the national e-Services portal, signed in with ZamPass; pay with ZamPay. |
| Fees | Project Cost: less than US$ 100.000: ZMW 17333.20 Project Cost: US$ 100.000-500.000: ZMW 86666.00 Project Cost: US$ 500.000-1.000.000: ZMW 216664.80 Project Cost: US$ 1.000.000-10.000.000: ZMW 433329.60 Project Cost: US$ 10.000.000-50.000.000: ZMW 866660.00 Project Cost: US$ 50.000.000 or more: ZMW 1299990.00 |
| Turnaround | Within 65 Calendar days – from the date of submission of the Final EIA report. If a public hearing is required, then it is 90 Calendar days. The date of submission and calendar days only commence once payments have been made. |
| Validity of the output | The Project must be implemented within 3 years from the date of approval. |
| Required documents | National Identity Card (NRC) (required), New applications only Company Registration Certificate (optional), New applications only EIA Project Proposal (required), New applications only Project Screening Decision Letter (required), New applications only Completed Scoping Report (required), New applications only Certificate of Incorporation of the Company (optional), New applications only Applicable Licenses/Permits (optional), New applications only Proof of land ownership (Title deed/Lease/Traditional Authority Consent Letter) (required), New applications only Resettlement Action Plan (RAP) (optional), New applications only Investment Certificate (ZDA) (optional), New applications only Site Layout Plan (optional), New applications only |
| Output documents | Notice of Action Application form (New) Application form (Amendment) Application form (Transfer) GF-1 Treasury Invoice GF-2 Treasury Receipt |
| Legal basis | SI No. 28 of 1997 The Environmental Management Regulation 1997 (https://dotgovsolutions.sharepoint.com/Shared%20Documents/Forms/AllItems.aspx?id=%2FShared%20Documents%2FA%2E%20Clients%2FActive%20Projects%2FZambia%20GSB%2DGPG%202023%2D2026%2FC4%20Digital%20Services%2FZambia%20Environmental%20Management%20Agency%20%28ZEMA%29%2FZEMA%20Assessment%2F01%20ZEMA%20Legis) The Environmental Management Act, 2011 (http://www.parliament.gov.zm/sites/default/files/documents/acts/Environmetal%20Mangement%20Act%2012%20of%202011.pdf) SI No. 48 of 2021 The Environmental Management Regulation 2021 (https://www.zambialaws.com/Zambia2021Pdfsi/SI%2048%20of%202021.pdf) |
2. Application process, step by step
The process as configured in the back office:
| Step | Role | Task | Type |
|---|---|---|---|
| 1 | Applicant | Apply | form |
| 2 | Case Officer | Generate Payment | generate-payment |
| 3 | Applicant | Payment | payment |
| 4 | System | Generate Document | generate-document |
| 5 | Supervisor | Review | review |
| 6 | Case Officer | Review | review |
| 7 | Case Officer | Review | review |
| 8 | Case Officer | Review | review |
| 9 | Case Officer | Verify Payment | verify-payment |
| 10 | Supervisor | Review | review |
| 11 | Supervisor | Approve | parallel-approval |
| 12 | Executive | Decision | decision |
| 13 | System | Generate Document | generate-document |
| 14 | System | Notify Client | notify |
Who takes part in this journey: Citizen, Supervisor, Case Officer, Executive, Anyone (public).
Step 1. Find the service
Citizen · National e-Services portal
On the national e-Services portal the citizen opens All Services and searches for the service by name ("Environmental Impact Statement EIS"). Each result names the service and the ministry that provides it.
Step 2. Read the service page
Citizen · National e-Services portal
The service page sets out what the service is for, who provides it, the fee, how long it takes and the documents to have ready. "Start application" begins an application (the citizen is signed in with ZamPass).
Step 3. Confirm the applicant details
Citizen · National e-Services portal
The applicant details are filled in from the citizen's ZamPass account. The citizen says whom they are applying for (themself) and continues with "Proceed to Application".
Step 4. Fill in the application form
Citizen · National e-Services portal
The citizen answers the service's own application form, converted from the legacy system (16 answers in this run, all synthetic), for the type of application "New". Questions marked * must be answered; some appear only after an earlier answer. Answers are saved as the citizen types, so an unfinished application can be reopened from My Workplace.
Step 5. Upload the supporting documents
Citizen · National e-Services portal
Each document the service asks for has its own upload (11 in this run: National Identity Card (NRC), Company Registration Certificate, EIA Project Proposal, Project Screening Decision Letter, Completed Scoping Report, Certificate of Incorporation of the Company, Applicable Licenses/Permits, Proof of land ownership (Title deed/Lease/Traditional Authority Consent Letter), Resettlement Action Plan (RAP), Investment Certificate (ZDA), Site Layout Plan). The files are checked and stored with the application; the page confirms each upload.
Step 6. Check the answers and confirm the declaration
Citizen · National e-Services portal
Before sending, the citizen sees every answer and document on one page and can go back to change them. The declaration that the information is true and complete must be ticked.
Step 7. Application sent
Citizen · National e-Services portal
The portal confirms the application with the ministry's reference number (ZEMA-EIS/00001/10-17-26 in this run). The fee is due now: it is taken with the application, so the invoice was raised when the application was sent.
Step 8. See that the fee is due
Citizen · National e-Services portal
The application shows "Waiting for your payment" in My Workplace with a Pay button (K17,333.20). The fee is taken with the application; the invoice was raised on ZamPay.
Step 9. Pay with ZamPay
Citizen · National e-Services portal
Pay opens the invoice (K17,333.20, the amount set by the platform, never by the page) with its PDF preview; the citizen pays at ZamPay by mobile money or bank card.
Step 10. Payment received
Citizen · National e-Services portal
ZamPay reports the payment; the dialog says "Paid. Thank you" and the application moves on to the ministry's officers.
Step 11. Review, Inspect, Assign to Case Officer
Supervisor · Back office
The Supervisor works on "Review, Inspect, Assign to Case Officer" (review in the imported process), checks the application and its documents, and completes the step.
Step 12. Take the new application on
Case Officer · Back office
The application arrives in the case queue of the ministry that owns the service (Zambia Environmental Management Agency); only its staff see it. The officer opens it by its reference number - answers, documents and process are on the case - assigns it to themself and takes it on.
Step 13. Receive, Inspect, Report Findings
Case Officer · Back office
The Case Officer works on "Receive, Inspect, Report Findings" (review in the imported process), checks the application and its documents, and completes the step.
Step 14. Prepare Requests, Send to Experts
Case Officer · Back office
The Case Officer works on "Prepare Requests, Send to Experts" (review in the imported process), checks the application and its documents, and completes the step.
Step 15. Review Expert Reports, Draft Decision
Case Officer · Back office
The Case Officer works on "Review Expert Reports, Draft Decision" (review in the imported process), checks the application and its documents, and completes the step.
Step 16. Verify Payment Completion
Case Officer · Back office
The Case Officer works on "Verify Payment Completion" (verify-payment in the imported process), checks the application and its documents, and completes the step.
Step 17. Review, Add Comments, Send for Signature
Supervisor · Back office
The Supervisor works on "Review, Add Comments, Send for Signature" (review in the imported process), checks the application and its documents, and completes the step.
Step 18. Committee: Organize Voting, Report Decision
Supervisor · Back office
"Organize Voting, Report Decision" is a committee step: the members named by the process (Committee member 1, Committee member 2, Committee member 3) each record a vote on their own task under "This step"; the step completes when its rule (quorum, quorum 2) is met. Each member is a different officer.
Step 19. Decide: Review, Inspect, e-Sign
Executive · Back office
At "Review, Inspect, e-Sign" the Executive records the decision: approve, with a comment kept in the case history. Approving moves the case on; the last decision completes it and issues the document.
Step 20. The document in My permits
Citizen · National e-Services portal
The issued document (ZEMA-EISE-2026-00001 in this run: "Environmental Impact Statement (EIS)") is listed in "My permits and licences" with its validity and a download of the sealed PDF.
Step 21. Verify the document
Anyone (public) · Public verification page
The QR code on the document opens the public verification page: genuine and current, to whom it was issued, and whether the electronic seal is valid. No sign-in is needed.
3. Payment
| Item | In the test run |
|---|---|
| Fee (as published) | Environmental Impact Assessment for Project Cost: less than US$ 100.000 = 43333 Fee Units = 17333.2 ZMW US$ 100.000-500.000 = 216665 Fee Units = 86666 ZMW US$ 500.000-1.000.000 = 541662 Fee Units = 216664.8 ZMW US$ 1.000.000-10.000.000 = 1083324 Fee Units = 433329.6 ZMW US$ 10.000.000-50.000.000 = 2166650 Fee Units = 866660 ZMW US$ 50.000.000 or more = 3249975 Fee Units = 1299990 ZMW |
| Invoice 1 | 7882378703751055 |
| Amount 1 | ZMW 17333.20 |
| Paid at 1 | with the application |
On screen: step 8 (See that the fee is due), step 9 (Pay with ZamPay), step 10 (Payment received) in section 2.
4. Output documents
Environmental Impact Statement (EIS) (sealed PDF)
Issued when the case was approved, from the service's output configuration (permitDocument/issued@1), filled from the application and the decision, sealed with the platform's electronic seal and stored as the issued version. The holder downloads it from My permits; the verification page checks it.
The issued PDF has 1 page; the image shows the first.
Fields
| Field | Value in the test run |
|---|---|
| Document title | Environmental Impact Statement (EIS) |
| Permit / licence number | ZEMA-EISE-2026-00001 |
| Holder | Chanda Mwila |
| Valid from | 2026-10-17 |
| Valid until | 2029-10-17 |
| Status | active |
| Verification code (printed with a QR code) | MVWH-YKRQ-5S |
Seal
| Item | Detail |
|---|---|
| Seal status | sealed |
| Signature level | PAdES-B-T |
| Sealed by | the platform seal (development key in the test run) |
| Signed at | 2026-10-17T05:16:22.453Z |
| Trusted time-stamp | 2026-10-17T05:16:22.821Z (time-stamping authority) |
| Document fingerprint (SHA-256) | 9923c6ca06878d3c... |
Verification
| Item | Detail |
|---|---|
| Where | The public verification page of the national portal, <portal>/verify/<verification code>, opened by scanning the QR code on the document. |
| What it shows | Whether the document is genuine and current, its holder and validity, and whether the electronic seal is valid and who sealed it. |
| Checking a copy | Anyone can upload a PDF they were given; the page says whether it is exactly the document that was issued. A changed copy is reported as not matching. |
On screen: step 20 (The document in My permits), step 21 (Verify the document) in section 2.
5. Notifications
| When | Channel | To | Message | Delivery |
|---|---|---|---|---|
| Payment due (invoice raised) | in-app (portal bell) | the applicant | Payment due for application ZEMA-EIS/00001/10-17-26 - The fee of ZMW 17333.20 for Environmental Impact Statement (EIS) (ZEMA-EIS/00001/10-17-26) is now due. Invoice 7882378703751055. | shown |
| Application received | in-app (portal bell) | the applicant | Application ZEMA-EIS/00001/10-17-26 received - Your application ZEMA-EIS/00001/10-17-26 for Environmental Impact Statement (EIS) has been received by Zambia Environmental Management Agency. | shown |
| Payment received | in-app (portal bell) | the applicant | Payment received for ZEMA-EIS/00001/10-17-26 - Your payment of ZMW 17333.20 for ZEMA-EIS/00001/10-17-26 (Environmental Impact Statement (EIS)) has been received. Receipt: <ZamPay>/pdf?documentType=receipt&invoiceNumber=7882378703751055 | shown |
| Decision: approved | in-app (portal bell) | the applicant | Application ZEMA-EIS/00001/10-17-26 completed - ZEMA-EIS/00001/10-17-26 (Environmental Impact Statement (EIS)) is complete. Your documents are ready. | shown |
| Licence / permit issued | in-app (portal bell) | the applicant | Your Environmental Impact Statement (EIS) document has been issued - ZEMA-EISE-2026-00001 has been issued for Environmental Impact Statement (EIS) and is valid until 17/10/2029. | shown |
| Invitation to rate the service | in-app (portal bell) | the applicant | How was Environmental Impact Statement (EIS)? - How was Environmental Impact Statement (EIS)? Tell us in about a minute. | shown |
| Payment due (invoice raised) | sms | +260 97* *** 567 | Fee of ZMW 17333.20 due for ZEMA-EIS/00001/10-17-26. Invoice 7882378703751055. Pay: <ZamPay>/pay-for-service/get-invoice/7882378703751055 | delivered |
| Payment due (invoice raised) | e2e.c***@example.test | Payment due for application ZEMA-EIS/00001/10-17-26 | skipped | |
| Application received | sms | +260 97* *** 567 | Application ZEMA-EIS/00001/10-17-26 for Environmental Impact Statement (EIS) has been received. Track it: <portal>/my-workplace | delivered |
| Application received | e2e.c***@example.test | Application ZEMA-EIS/00001/10-17-26 received | skipped | |
| Payment received | sms | +260 97* *** 567 | delivered | |
| Invitation to rate the service | sms | +260 97* *** 567 | skipped | |
| Invitation to rate the service | e2e.c***@example.test | How was Environmental Impact Statement (EIS)? | skipped | |
| Licence / permit issued | sms | +260 97* *** 567 | delivered | |
| Decision: approved | sms | +260 97* *** 567 | delivered | |
| Licence / permit issued | e2e.c***@example.test | Your Environmental Impact Statement (EIS) document has been issued | skipped | |
| Decision: approved | e2e.c***@example.test | Application ZEMA-EIS/00001/10-17-26 completed | skipped |
Delivery: shown = in the portal's notification bell; delivered = the SMS gateway (a test double in this run) reported the text delivered; skipped = not sent on that channel (e-mail is not configured on the test installation, and some notices go out on one channel only); sent by the national portal = a ministry node handed the notice to the national portal, which texts and e-mails the citizen under its own name and the citizen's preferences. Addresses written <portal>, <ZamPay> stand for the national portal and ZamPay.
6. Legacy mapping
| Item | Detail |
|---|---|
| Replaces | Environmental Impact Statement (EIS) in the legacy ZIGS e-Services directory (ZIGS_Services) |
| Legacy service id | 412 |
| Legacy provider | Zambia Environmental Management Agency (ZEMA) under Ministry of Green Economy and Environment |
| Legacy process | not recorded |
| Fee in the legacy system | Project Cost: less than US$ 100.000: ZMW 17333.2 (New) Project Cost: US$ 100.000-500.000: ZMW 86666 (New) Project Cost: US$ 500.000-1.000.000: ZMW 216664.8 (New) Project Cost: US$ 1.000.000-10.000.000: ZMW 433329.6 (New) Project Cost: US$ 10.000.000-50.000.000: ZMW 866660 (New) Project Cost: US$ 50.000.000 or more: ZMW 1299990 (New) |
| Fee taken before submission | yes (as in ZIGS) |
| Time to issue (legacy) | New: 65 calendar days Amendment: 30 calendar days Transfer: 30 calendar days |
| Legacy output templates | Notice of Action: ZIGS_Forms_Notices / GS-2.NoticeOfAction Application form (New): ZIGS_Forms_ZEMA / ZEMA_EnvironmentalImpactStatement.Application Application form (Amendment): ZIGS_Forms_ZEMA / ZEMA_EnvironmentalImpactStatement_Amendment.Application Application form (Transfer): ZIGS_Forms_ZEMA / ZEMA_EnvironmentalImpactStatement_Transfer.Application GF-1 Treasury Invoice: ZIGS_CustomForms / GF-1 Invoice GF-2 Treasury Receipt: ZIGS_CustomForms / GF-2 Receipt |
| Legacy address | none recorded |
| How it was brought over | Imported by the platform's legacy catalogue importer (zcm-backend scripts/zigs/importLegacy.js) from the ZIGS snapshot: form, case types, fees, documents, process and output templates, then served by the new platform. |
7. Version and date
| Item | Detail |
|---|---|
| Document version | service v1, platform 9b8a591f |
| Generated | 2026-10-17T05:16:28Z (by the end-to-end run, not edited by hand) |
| Service version | not versioned (configured directly) |
| Platform snapshot | backend 9b8a591f portal dfd4933 back office a975a2c |
| Test suite | e2e 2b037bb; one installation (combined); seed profile mihud |
| Journeys | 30-catalogue-service.spec.js: citizen finds the service, answers its form, uploads its documents and sends the application - passed 30-catalogue-service.spec.js: the case goes through every step of its process: payments by the citizen, each officer step by its role - passed 30-catalogue-service.spec.js: the grant document is issued, sealed, filled in and verifiable; the citizen has it in My permits - passed |
| Result | 3 of 3 journey tests passed |
| Data | Synthetic test data on a local test installation; provider test doubles for ZamPass, ZamPay, SMS and signing. |