Certificate of Ownership of Trophy

Service documentation · Republic of Zambia · GSB e-Services

Owner	Department of National Parks and Wildlife
Service key	MOTA/certificate-of-ownership-of-trophy
Version	service v1, platform a0a302b8
Date	2026-10-21

Generated automatically by the service's end-to-end test run. Every screenshot shows synthetic test data on a local test installation, never real personal data.

This document describes the Certificate of Ownership of Trophy service of Department of National Parks and Wildlife as the platform runs it today. It is generated by the service's end-to-end test: every step below was performed by the test, and every screenshot was taken during that run with synthetic data. Regenerate it with npm run docs:services in the e2e suite; do not edit it by hand.

1. Service summary

Item	Detail
Service	Certificate of Ownership of Trophy
Owner (MDA)	Department of National Parks and Wildlife (MOTA)
Purpose	This is a certificate that allows someone to legally own a prescribed trophy. A trophy is any horn, tooth, tusk, bone, claw, hoof, skin, hair, egg, feather or other durable part of any game animal or protected animal, whether added to or changed by work of man or not, provided that it is in such form as to be recognizable as a durable part of a game animal or protected animal.
Who can apply	Individual; Organization
How to apply	Online on the national e-Services portal, signed in with ZamPass; pay with ZamPay.
Fees	Certificate of Ownership of Trophy fee: ZMW 111.20 Certificate of Ownership of Trophy fee: ZMW 166.80 Certificate of Ownership of Trophy fee: ZMW 250.20
Turnaround	Within 5 days.
Validity of the output	Perpetual
Required documents	Hunting Licence – Resident or Non-Resident (required) Permit to Hunt in a Game Management Area (required) Letter explaining the source of trophy (required) Export Permit from another country, OR Receipt from Game Ranch or Trophy Dealer, OR Receipt from DNPW (to cater for trophies from DNPW tannery), OR Affidavit from Police (required) Inspection Form (required)
Output documents	Notice of Action Application form Certificate of Ownership of Trophy GF-1 Treasury Invoice GF-2 Treasury Receipt
Legal basis	The Zambia Wildlife Act No. 14 of 2015 (http://extwprlegs1.fao.org/docs/pdf/zam163735.pdf) SI No. 60 of 2007 - The Zambia Wildlife (Licences and Fees) Regulations (https://zambialaws.com/subsidiary-legislation/chapter-201-zambia-wildlife-act#Zambia%20Wildlife%20(Licence%20and%20Fees)%20Regulations,%202007!)

2. Application process, step by step

The process as configured in the back office:

Step	Role	Task	Type
1	Applicant	Apply	form
2	Applicant	Payment	payment
3	System	Generate Document	generate-document
4	Case Officer	Review	review
5	Supervisor	Review	review
6	Supervisor	Approve	parallel-approval
7	Case Officer	Verify Payment	verify-payment
8	Executive	Decision	decision
9	System	Generate Document	generate-document
10	System	Notify Client	notify

Who takes part in this journey: Citizen, Case Officer, Supervisor, Executive, Anyone (public).

Step 1. Find the service

Citizen · National e-Services portal

On the national e-Services portal the citizen opens All Services and searches for the service by name ("Certificate of Ownership of Trophy"). Each result names the service and the ministry that provides it.

Step 2. Read the service page

Citizen · National e-Services portal

The service page sets out what the service is for, who provides it, the fee, how long it takes and the documents to have ready. "Start application" begins an application (the citizen is signed in with ZamPass).

Step 3. Confirm the applicant details

Citizen · National e-Services portal

The applicant details are filled in from the citizen's ZamPass account. The citizen says whom they are applying for (themself) and continues with "Proceed to Application".

Step 4. Fill in the application form

Citizen · National e-Services portal

The citizen answers the service's own application form, converted from the legacy system (8 answers in this run, all synthetic), for the type of application "New". Questions marked * must be answered; some appear only after an earlier answer. Answers are saved as the citizen types, so an unfinished application can be reopened from My Workplace.

Step 5. Upload the supporting documents

Citizen · National e-Services portal

Each document the service asks for has its own upload (5 in this run: Hunting Licence – Resident or Non-Resident, Permit to Hunt in a Game Management Area, Letter explaining the source of trophy, Export Permit from another country, OR Receipt from Game Ranch or Trophy Dealer, OR Receipt from DNPW (to cater for trophies from DNPW tannery), OR Affidavit from Police, Inspection Form). The files are checked and stored with the application; the page confirms each upload.

Step 6. Check the answers and confirm the declaration

Citizen · National e-Services portal

Before sending, the citizen sees every answer and document on one page and can go back to change them. The declaration that the information is true and complete must be ticked.

Step 7. Application sent

Citizen · National e-Services portal

The portal confirms the application with the ministry's reference number (MOTA-COT/00001/10-21-26 in this run). The fee is due now: it is taken with the application, so the invoice was raised when the application was sent.

Step 8. See that the fee is due

Citizen · National e-Services portal

The application shows "Waiting for your payment" in My Workplace with a Pay button (K111.20). The fee is taken with the application; the invoice was raised on ZamPay.

Step 9. Pay with ZamPay

Citizen · National e-Services portal

Pay opens the invoice (K111.20, the amount set by the platform, never by the page) with its PDF preview; the citizen pays at ZamPay by mobile money or bank card.

Step 10. Payment received

Citizen · National e-Services portal

ZamPay reports the payment; the dialog says "Paid. Thank you" and the application moves on to the ministry's officers.

Step 11. Take the new application on

Case Officer · Back office

The application arrives in the case queue of the ministry that owns the service (Department of National Parks and Wildlife); only its staff see it. The officer opens it by its reference number - answers, documents and process are on the case - assigns it to themself and takes it on.

Step 12. Fill in the certificate particulars

Case Officer · Back office

The issued document prints 4 fields that come from the office rather than from the application (Species, Trophy name, Number of Tusks, Vw mota game trophies non resident). The officer fills them in on the case's "Certificate particulars" tab before the document is issued (synthetic values in this run) and saves; once the document is issued they can no longer change.

Step 13. Receive, Inspect, Report Findings, Draft Decision

Case Officer · Back office

The Case Officer works on "Receive, Inspect, Report Findings, Draft Decision" (review in the imported process), checks the application and its documents, and completes the step.

Step 14. Review, Add Comments, Send for Signature

Supervisor · Back office

The Supervisor works on "Review, Add Comments, Send for Signature" (review in the imported process), checks the application and its documents, and completes the step.

Step 15. Committee: Organize Voting, Report Decision

Supervisor · Back office

"Organize Voting, Report Decision" is a committee step: the members named by the process (Committee member 1, Committee member 2, Committee member 3) each record a vote on their own task under "This step"; the step completes when its rule (quorum, quorum 2) is met. Each member is a different officer.

Step 16. Verify additional payment

Case Officer · Back office

The Case Officer works on "Verify additional payment" (verify-payment in the imported process), checks the application and its documents, and completes the step.

Step 17. Decide: Review, Inspect, e-Sign Executive

Executive · Back office

At "Review, Inspect, e-Sign Executive" the Executive records the decision: approve, with a comment kept in the case history. Approving moves the case on; the last decision completes it and issues the document.

Step 18. The document in My permits

Citizen · National e-Services portal

The issued document (MOTA-COT-2026-00001 in this run: "Certificate of Ownership of Trophy") is listed in "My permits and licences" with its validity and a download of the sealed PDF.

Step 19. Verify the document

Anyone (public) · Public verification page

The QR code on the document opens the public verification page: genuine and current, to whom it was issued, and whether the electronic seal is valid. No sign-in is needed.

3. Payment

Item	In the test run
Fee (as published)	Citizens - 111.20 ZMW Residents - 166.80 ZMW Non-Residents - 250.20 ZMW
Invoice 1	3954069700698074
Amount 1	ZMW 111.20
Paid at 1	with the application

On screen: step 8 (See that the fee is due), step 9 (Pay with ZamPay), step 10 (Payment received) in section 2.

4. Output documents

Certificate of Ownership of Trophy (sealed PDF)

Issued when the case was approved, from the service's output configuration (service template MOTA_CertificateOfOwnershipOfTrophy.Certifi), filled from the application and the decision, sealed with the platform's electronic seal and stored as the issued version. The holder downloads it from My permits; the verification page checks it.

The issued PDF has 2 pages; the image shows the first.

Fields

Field	Value in the test run
Document title	Certificate of Ownership of Trophy
Permit / licence number	MOTA-COT-2026-00001
Holder	Chanda Mwila
Valid from	2026-10-21
Valid until
Status	active
Verification code (printed with a QR code)	A8QS-VLTE-J9

Seal

Item	Detail
Seal status	sealed
Signature level	PAdES-B-T
Sealed by	the platform seal (development key in the test run)
Signed at	2026-10-21T07:00:10.113Z
Trusted time-stamp	2026-10-21T07:00:10.092Z (time-stamping authority)
Document fingerprint (SHA-256)	5a49afdfea30b363...

Verification

Item	Detail
Where	The public verification page of the national portal, <portal>/verify/<verification code>, opened by scanning the QR code on the document.
What it shows	Whether the document is genuine and current, its holder and validity, and whether the electronic seal is valid and who sealed it.
Checking a copy	Anyone can upload a PDF they were given; the page says whether it is exactly the document that was issued. A changed copy is reported as not matching.

On screen: step 18 (The document in My permits), step 19 (Verify the document) in section 2.

5. Notifications

When	Channel	To	Message	Delivery
Payment due (invoice raised)	in-app (portal bell)	the applicant	Payment due for application MOTA-COT/00001/10-21-26 - The fee of ZMW 111.20 for Certificate of Ownership of Trophy (MOTA-COT/00001/10-21-26) is now due. Invoice 3954069700698074.	shown
Application received	in-app (portal bell)	the applicant	Application MOTA-COT/00001/10-21-26 received - Your application MOTA-COT/00001/10-21-26 for Certificate of Ownership of Trophy has been received by Department of National Parks and Wildlife.	shown
Payment received	in-app (portal bell)	the applicant	Payment received for MOTA-COT/00001/10-21-26 - Your payment of ZMW 111.20 for MOTA-COT/00001/10-21-26 (Certificate of Ownership of Trophy) has been received. Receipt: <ZamPay>/pdf?documentType=receipt&invoiceNumber=3954069700698074	shown
Licence / permit issued	in-app (portal bell)	the applicant	Your Certificate of Ownership of Trophy document has been issued - MOTA-COT-2026-00001 has been issued for Certificate of Ownership of Trophy.	shown
Invitation to rate the service	in-app (portal bell)	the applicant	How was Certificate of Ownership of Trophy? - How was Certificate of Ownership of Trophy? Tell us in about a minute.	shown
Decision: approved	in-app (portal bell)	the applicant	Application MOTA-COT/00001/10-21-26 completed - MOTA-COT/00001/10-21-26 (Certificate of Ownership of Trophy) is complete. Your documents are ready.	shown
Payment due (invoice raised)	sms	+260 97* *** 567	Fee of ZMW 111.20 due for MOTA-COT/00001/10-21-26. Invoice 3954069700698074. Pay: <ZamPay>/pay-for-service/get-invoice/3954069700698074	delivered
Payment due (invoice raised)	email	e2e.c***@example.test	Payment due for application MOTA-COT/00001/10-21-26	skipped
Application received	sms	+260 97* *** 567	Application MOTA-COT/00001/10-21-26 for Certificate of Ownership of Trophy has been received. Track it: <portal>/my-workplace	delivered
Application received	email	e2e.c***@example.test	Application MOTA-COT/00001/10-21-26 received	skipped
Payment received	sms	+260 97* *** 567		delivered
Invitation to rate the service	sms	+260 97* *** 567		skipped
Invitation to rate the service	email	e2e.c***@example.test	How was Certificate of Ownership of Trophy?	skipped
Licence / permit issued	sms	+260 97* *** 567		delivered
Decision: approved	sms	+260 97* *** 567		delivered
Licence / permit issued	email	e2e.c***@example.test	Your Certificate of Ownership of Trophy document has been issued	skipped
Decision: approved	email	e2e.c***@example.test	Application MOTA-COT/00001/10-21-26 completed	skipped

Delivery: shown = in the portal's notification bell; delivered = the SMS gateway (a test double in this run) reported the text delivered; skipped = not sent on that channel (e-mail is not configured on the test installation, and some notices go out on one channel only); sent by the national portal = a ministry node handed the notice to the national portal, which texts and e-mails the citizen under its own name and the citizen's preferences. Addresses written <portal>, <ZamPay> stand for the national portal and ZamPay.

6. Legacy mapping

Item	Detail
Replaces	Certificate of Ownership of Trophy in the legacy ZIGS e-Services directory (ZIGS_Services)
Legacy service id	197
Legacy provider	Department of National Parks and Wildlife (MOTA) under Ministry of Tourism
Legacy process	LicenseReview (process 9)
Fee in the legacy system	Certificate of Ownership of Trophy fee: ZMW 111.2 (New) Certificate of Ownership of Trophy fee: ZMW 166.8 (New) Certificate of Ownership of Trophy fee: ZMW 250.2 (New)
Fee taken before submission	yes (as in ZIGS)
Time to issue (legacy)	New: 5 working days
Legacy output templates	Notice of Action: ZIGS_Forms_Notices / GS-2.NoticeOfAction Application form: ZIGS_Forms_MOTA / MOTA_CertificateOfOwnershipOfTrophy.Application Certificate of Ownership of Trophy: ZIGS_Forms_MOTA / MOTA_CertificateOfOwnershipOfTrophy.Certificate GF-1 Treasury Invoice: ZIGS_CustomForms / GF-1 Invoice GF-2 Treasury Receipt: ZIGS_CustomForms / GF-2 Receipt
Legacy address	none recorded
How it was brought over	Imported by the platform's legacy catalogue importer (zcm-backend scripts/zigs/importLegacy.js) from the ZIGS snapshot: form, case types, fees, documents, process and output templates, then served by the new platform.

7. Version and date

Item	Detail
Document version	service v1, platform a0a302b8
Generated	2026-10-21T07:00:18Z (by the end-to-end run, not edited by hand)
Service version	not versioned (configured directly)
Platform snapshot	backend a0a302b8 portal 72805f0 back office 58e5946
Test suite	e2e 5999d9b; one installation (combined); seed profile mihud
Journeys	30-catalogue-service.spec.js: citizen finds the service, answers its form, uploads its documents and sends the application - passed 30-catalogue-service.spec.js: the case goes through every step of its process: payments by the citizen, each officer step by its role - passed 30-catalogue-service.spec.js: the grant document is issued, sealed, filled in and verifiable; the citizen has it in My permits - passed
Result	3 of 3 journey tests passed
Data	Synthetic test data on a local test installation; provider test doubles for ZamPass, ZamPay, SMS and signing.