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MLNR · Lands Department

Issuance/Cancellation of State Consent to Assign/Transfer/Gift

FormWorkflowOutputsE2E testDocs
PassedPassedPassedPassedPassed
End-to-end test
3/3 passed 2026-10-21 (mihud, combined)
Documentation
16 steps, 29 images · Download the DOCX
Who can apply
Individual, Organization
Catalogue ID
169

Fees

FeeCaseAmount (ZMW)
Issuance of State Consent toNew444.8
Issuance of State Consent toNew889.6

Required documents

Output documents

Test evidence

Issuance/Cancellation of State Consent to Assign/Transfer/Gift

Service documentation · Republic of Zambia · GSB e-Services

OwnerLands Department
Service keyMLNR/issuance-cancellation-of-state-consent-to-assign-transfer-gift
Versionservice v1, platform a0a302b8
Date2026-10-21

Generated automatically by the service's end-to-end test run. Every screenshot shows synthetic test data on a local test installation, never real personal data.

This document describes the Issuance/Cancellation of State Consent to Assign/Transfer/Gift service of Lands Department as the platform runs it today. It is generated by the service's end-to-end test: every step below was performed by the test, and every screenshot was taken during that run with synthetic data. Regenerate it with npm run docs:services in the e2e suite; do not edit it by hand.

1. Service summary

ItemDetail
ServiceIssuance/Cancellation of State Consent to Assign/Transfer/Gift
Owner (MDA)Lands Department (MLNR)
PurposeConsent to Assign is the permission granted by the President to a title holder for transfer rights over a property or part of it to another person.
Who can applyIndividual; Organization
How to applyOnline on the national e-Services portal, signed in with ZamPass; pay with ZamPay.
FeesIssuance of State Consent to: ZMW 889.60
Issuance of State Consent to: ZMW 444.80
Turnaround9 days (after 45 days is automatically approved)
Validity of the output12 months
Required documentsNational Registration Card (NRC) (required)
Certificate of Incorporation / ZDA (if company, church, society) (required)
Contract of Sale, or relevant deed documents (e.g. gift, moiety etc.) (required)
NRC for both transferor and transferee (individuals) (required)
Individual Investment Permit (optional)
Valid order of appointment or probate (validity 1 year after issued) (optional)
List of Shareholders (optional)
Certificate of Incorporation under the Perpetual Succession Act (optional)
Investment License (for non-Zambians with a company) (optional)
Supporting Document for Cancellation (optional)
Output documentsNotice of Action
Application form
State Consent Assing/Transfer
GF-1 Treasury Invoice
GF-2 Treasury Receipt
Legal basisLands Act Cap 184 of 1995 (http://www.parliament.gov.zm/sites/default/files/documents/acts/Lands%20Act.pdf)
Lands and Deeds Registry Act Cap 185 of 1995 (http://www.parliament.gov.zm/sites/default/files/documents/acts/Lands%20and%20Deeds%20Registry%20Act.pdf)

2. Application process, step by step

The process as configured in the back office:

StepRoleTaskType
1ApplicantApplyform
2ApplicantPaymentpayment
3SystemGenerate Documentgenerate-document
4Case OfficerReviewreview
5ExecutiveDecisiondecision
6SystemGenerate Documentgenerate-document
7SystemNotify Clientnotify

Who takes part in this journey: Citizen, Case Officer, Executive, Anyone (public).

Step 1. Find the service

Citizen · National e-Services portal

On the national e-Services portal the citizen opens All Services and searches for the service by name ("of State Consent to"). Each result names the service and the ministry that provides it.

Find the service (desktop) Find the service (375 px phone)

Step 2. Read the service page

Citizen · National e-Services portal

The service page sets out what the service is for, who provides it, the fee, how long it takes and the documents to have ready. "Start application" begins an application (the citizen is signed in with ZamPass).

Read the service page (desktop) Read the service page (375 px phone)

Step 3. Confirm the applicant details

Citizen · National e-Services portal

The applicant details are filled in from the citizen's ZamPass account. The citizen says whom they are applying for (themself) and continues with "Proceed to Application".

Confirm the applicant details (desktop) Confirm the applicant details (375 px phone)

Step 4. Fill in the application form

Citizen · National e-Services portal

The citizen answers the service's own application form, converted from the legacy system (25 answers in this run, all synthetic), for the type of application "New". Questions marked * must be answered; some appear only after an earlier answer. Answers are saved as the citizen types, so an unfinished application can be reopened from My Workplace.

Fill in the application form (desktop) Fill in the application form (375 px phone)

Step 5. Upload the supporting documents

Citizen · National e-Services portal

Each document the service asks for has its own upload (10 in this run: National Registration Card (NRC), Certificate of Incorporation / ZDA (if company, church, society), Contract of Sale, or relevant deed documents (e.g. gift, moiety etc.), NRC for both transferor and transferee (individuals), Individual Investment Permit, Valid order of appointment or probate (validity 1 year after issued), List of Shareholders, Certificate of Incorporation under the Perpetual Succession Act, Investment License (for non-Zambians with a company), Supporting Document for Cancellation). The files are checked and stored with the application; the page confirms each upload.

Upload the supporting documents (desktop) Upload the supporting documents (375 px phone)

Step 6. Check the answers and confirm the declaration

Citizen · National e-Services portal

Before sending, the citizen sees every answer and document on one page and can go back to change them. The declaration that the information is true and complete must be ticked.

Check the answers and confirm the declaration (desktop) Check the answers and confirm the declaration (375 px phone)

Step 7. Application sent

Citizen · National e-Services portal

The portal confirms the application with the ministry's reference number (MLNR-ICSCAT/00001/10-21-26 in this run). The fee is due now: it is taken with the application, so the invoice was raised when the application was sent.

Application sent (desktop) Application sent (375 px phone)

Step 8. See that the fee is due

Citizen · National e-Services portal

The application shows "Waiting for your payment" in My Workplace with a Pay button (K889.60). The fee is taken with the application; the invoice was raised on ZamPay.

See that the fee is due (desktop) See that the fee is due (375 px phone)

Step 9. Pay with ZamPay

Citizen · National e-Services portal

Pay opens the invoice (K889.60, the amount set by the platform, never by the page) with its PDF preview; the citizen pays at ZamPay by mobile money or bank card.

Pay with ZamPay (desktop) Pay with ZamPay (375 px phone)

Step 10. Payment received

Citizen · National e-Services portal

ZamPay reports the payment; the dialog says "Paid. Thank you" and the application moves on to the ministry's officers.

Payment received (desktop) Payment received (375 px phone)

Step 11. Take the new application on

Case Officer · Back office

The application arrives in the case queue of the ministry that owns the service (Lands Department); only its staff see it. The officer opens it by its reference number - answers, documents and process are on the case - assigns it to themself and takes it on.

Take the new application on (desktop)

Step 12. Fill in the certificate particulars

Case Officer · Back office

The issued document prints 2 fields that come from the office rather than from the application (Land address, The maximum). The officer fills them in on the case's "Certificate particulars" tab before the document is issued (synthetic values in this run) and saves; once the document is issued they can no longer change.

Fill in the certificate particulars (desktop)

Step 13. Inspect the case by Case Officer

Case Officer · Back office

The Case Officer works on "Inspect the case by Case Officer" (review in the imported process), checks the application and its documents, and completes the step.

Inspect the case by Case Officer (desktop)

Step 14. Decide: Review, Inspect, e-Sign Executive

Executive · Back office

At "Review, Inspect, e-Sign Executive" the Executive records the decision: approve, with a comment kept in the case history. Approving moves the case on; the last decision completes it and issues the document.

Decide: Review, Inspect, e-Sign Executive (desktop)

Step 15. The document in My permits

Citizen · National e-Services portal

The issued document (MLNR-ICSCA-2026-00001 in this run: "State Consent Assing/Transfer") is listed in "My permits and licences" with its validity and a download of the sealed PDF.

The document in My permits (desktop) The document in My permits (375 px phone)

Step 16. Verify the document

Anyone (public) · Public verification page

The QR code on the document opens the public verification page: genuine and current, to whom it was issued, and whether the electronic seal is valid. No sign-in is needed.

Verify the document (desktop) Verify the document (375 px phone)

3. Payment

ItemIn the test run
Fee (as published)Issuance: - 444.80 ZMW for Zambians - 889.60 ZMW for Non-Zambians Cancellation: - Free
Invoice 12309558771952687
Amount 1ZMW 889.60
Paid at 1with the application

On screen: step 8 (See that the fee is due), step 9 (Pay with ZamPay), step 10 (Payment received) in section 2.

4. Output documents

Issued when the case was approved, from the service's output configuration (service template MLNR_IssuanceConsentAssignTransfer.Certific), filled from the application and the decision, sealed with the platform's electronic seal and stored as the issued version. The holder downloads it from My permits; the verification page checks it.

State Consent Assing/Transfer (sealed PDF)

The issued PDF has 1 page; the image shows the first.

Fields

FieldValue in the test run
Document titleState Consent Assing/Transfer
Permit / licence numberMLNR-ICSCA-2026-00001
HolderChanda Mwila
Valid from2026-10-21
Valid until2027-10-21
Statusactive
Verification code (printed with a QR code)G92R-NHNF-V6

Seal

ItemDetail
Seal statussealed
Signature levelPAdES-B-T
Sealed bythe platform seal (development key in the test run)
Signed at2026-10-21T07:02:13.335Z
Trusted time-stamp2026-10-21T07:02:13.300Z (time-stamping authority)
Document fingerprint (SHA-256)34e4d999c1ac7d74...

Verification

ItemDetail
WhereThe public verification page of the national portal, <portal>/verify/<verification code>, opened by scanning the QR code on the document.
What it showsWhether the document is genuine and current, its holder and validity, and whether the electronic seal is valid and who sealed it.
Checking a copyAnyone can upload a PDF they were given; the page says whether it is exactly the document that was issued. A changed copy is reported as not matching.

On screen: step 15 (The document in My permits), step 16 (Verify the document) in section 2.

5. Notifications

WhenChannelToMessageDelivery
Payment due (invoice raised)in-app (portal bell)the applicantPayment due for application MLNR-ICSCAT/00001/10-21-26 - The fee of ZMW 889.60 for Issuance/Cancellation of State Consent to Assign/Transfer/Gift (MLNR-ICSCAT/00001/10-21-26) is now due. Invoice 2309558771952687.shown
Application receivedin-app (portal bell)the applicantApplication MLNR-ICSCAT/00001/10-21-26 received - Your application MLNR-ICSCAT/00001/10-21-26 for Issuance/Cancellation of State Consent to Assign/Transfer/Gift has been received by Lands Department.shown
Payment receivedin-app (portal bell)the applicantPayment received for MLNR-ICSCAT/00001/10-21-26 - Your payment of ZMW 889.60 for MLNR-ICSCAT/00001/10-21-26 (Issuance/Cancellation of State Consent to Assign/Transfer/Gift) has been received. Receipt: <ZamPay>/pdf?documentType=receipt&invoiceNumber=2309558771952687shown
Licence / permit issuedin-app (portal bell)the applicantYour Issuance/Cancellation of State Consent to Assign/Transfer/Gift document has been issued - MLNR-ICSCA-2026-00001 has been issued for Issuance/Cancellation of State Consent to Assign/Transfer/Gift and is valid until 21/10/2027.shown
Decision: approvedin-app (portal bell)the applicantApplication MLNR-ICSCAT/00001/10-21-26 completed - MLNR-ICSCAT/00001/10-21-26 (Issuance/Cancellation of State Consent to Assign/Transfer/Gift) is complete. Your documents are ready.shown
Invitation to rate the servicein-app (portal bell)the applicantHow was Issuance/Cancellation of State Consent to Assign/Transfer/Gift? - How was Issuance/Cancellation of State Consent to Assign/Transfer/Gift? Tell us in about a minute.shown
Payment due (invoice raised)emaile2e.c***@example.testPayment due for application MLNR-ICSCAT/00001/10-21-26skipped
Payment due (invoice raised)sms+260 97* *** 567Fee of ZMW 889.60 due for MLNR-ICSCAT/00001/10-21-26. Invoice 2309558771952687. Pay: <ZamPay>/pay-for-service/get-invoice/2309558771952687delivered
Application receivedemaile2e.c***@example.testApplication MLNR-ICSCAT/00001/10-21-26 receivedskipped
Application receivedsms+260 97* *** 567Application MLNR-ICSCAT/00001/10-21-26 for Issuance/Cancellation of State Consent to Assign/Transfer/Gift has been received. Track it: <portal>/my-workplacedelivered
Payment receivedsms+260 97* *** 567delivered
Invitation to rate the servicesms+260 97* *** 567skipped
Invitation to rate the serviceemaile2e.c***@example.testHow was Issuance/Cancellation of State Consent to Assign/Transfer/Gift?skipped
Licence / permit issuedemaile2e.c***@example.testYour Issuance/Cancellation of State Consent to Assign/Transfer/Gift document has been issuedskipped
Decision: approvedsms+260 97* *** 567delivered
Licence / permit issuedsms+260 97* *** 567delivered
Decision: approvedemaile2e.c***@example.testApplication MLNR-ICSCAT/00001/10-21-26 completedskipped

Delivery: shown = in the portal's notification bell; delivered = the SMS gateway (a test double in this run) reported the text delivered; skipped = not sent on that channel (e-mail is not configured on the test installation, and some notices go out on one channel only); sent by the national portal = a ministry node handed the notice to the national portal, which texts and e-mails the citizen under its own name and the citizen's preferences. Addresses written <portal>, <ZamPay> stand for the national portal and ZamPay.

6. Legacy mapping

ItemDetail
ReplacesIssuance/Cancellation of State Consent to Assign/Transfer/Gift in the legacy ZIGS e-Services directory (ZIGS_Services)
Legacy service id169
Legacy providerLands Department (MLNR) under Ministry of Lands and Natural Resources
Legacy processStandard.Review_2Step_CoExec (process 106)
Fee in the legacy systemIssuance of State Consent to: ZMW 444.8 (New)
Issuance of State Consent to: ZMW 889.6 (New)
Fee taken before submissionyes (as in ZIGS)
Time to issue (legacy)New: 9 calendar days
Legacy output templatesNotice of Action: ZIGS_Forms_Notices / GS-2.NoticeOfAction
Application form: ZIGS_Forms_MLNR / MLNR_IssuanceConsentAssignTransfer.Application
State Consent Assing/Transfer: ZIGS_Forms_MLNR / MLNR_IssuanceConsentAssignTransfer.Certificate
GF-1 Treasury Invoice: ZIGS_CustomForms / GF-1 Invoice
GF-2 Treasury Receipt: ZIGS_CustomForms / GF-2 Receipt
Legacy addressnone recorded
How it was brought overImported by the platform's legacy catalogue importer (zcm-backend scripts/zigs/importLegacy.js) from the ZIGS snapshot: form, case types, fees, documents, process and output templates, then served by the new platform.

7. Version and date

ItemDetail
Document versionservice v1, platform a0a302b8
Generated2026-10-21T07:02:22Z (by the end-to-end run, not edited by hand)
Service versionnot versioned (configured directly)
Platform snapshotbackend a0a302b8
portal 72805f0
back office 58e5946
Test suitee2e 5999d9b; one installation (combined); seed profile mihud
Journeys30-catalogue-service.spec.js: citizen finds the service, answers its form, uploads its documents and sends the application - passed
30-catalogue-service.spec.js: the case goes through every step of its process: payments by the citizen, each officer step by its role - passed
30-catalogue-service.spec.js: the grant document is issued, sealed, filled in and verifiable; the citizen has it in My permits - passed
Result3 of 3 journey tests passed
DataSynthetic test data on a local test installation; provider test doubles for ZamPass, ZamPay, SMS and signing.