Examination of Motor Vehicle ("Road Fitness Test")
| Form | Workflow | Outputs | E2E test | Docs |
|---|---|---|---|---|
| Passed | Passed | Passed | Passed | Passed |
- End-to-end test
- 3/3 passed 2026-10-21 (mihud, combined)
- Documentation
- 16 steps, 29 images · Download the DOCX
- Who can apply
- Individual
- Capabilities
rtsa-road-exam- Catalogue ID
- 9
Fees
| Fee | Case | Amount (ZMW) |
|---|---|---|
| Application for Roadworthiness (Test Certificate) | New | 64 |
| Application for Roadworthiness (Certificate of Fitness) | New | 55 |
Output documents
- Certificate (certificate)
- GS-1 Application for a Government Service (application)
- GS-2 Notice of Government Action (notice-of-action)
- GF-1 Treasury Invoice (invoice)
- GF-2 Treasury Receipt (receipt)
Test evidence
Examination of Motor Vehicle ("Road Fitness Test")
Service documentation · Republic of Zambia · GSB e-Services
| Owner | Road Transport and Safety Agency |
| Service key | RTSA/examination-of-motor-vehicle-road-fitness-test |
| Version | service v1, platform 9b8a591f |
| Date | 2026-10-17 |
Generated automatically by the service's end-to-end test run. Every screenshot shows synthetic test data on a local test installation, never real personal data.
This document describes the Examination of Motor Vehicle ("Road Fitness Test") service of Road Transport and Safety Agency as the platform runs it today. It is generated by the service's end-to-end test: every step below was performed by the test, and every screenshot was taken during that run with synthetic data. Regenerate it with npm run docs:services in the e2e suite; do not edit it by hand.
1. Service summary
| Item | Detail |
|---|---|
| Service | Examination of Motor Vehicle ("Road Fitness Test") |
| Owner (MDA) | Road Transport and Safety Agency (RTSA) |
| Purpose | Registration for a technical safety inspection of motor vehicle or trailer. |
| Who can apply | Individual |
| How to apply | Online on the national e-Services portal, signed in with ZamPass; pay with ZamPay. |
| Fees | Application for Roadworthiness (Test Certificate): ZMW 64.00 Application for Roadworthiness (Certificate of Fitness): ZMW 55.00 |
| Turnaround | Instantly |
| Validity of the output | • Personal motor vehicles or trailers – 12 months • Public Service Vehicles (PSV), Cargo - 12 months • Public Service Vehicles (PSV), Passengers (long-term licence) - 4 months • Public Service Vehicles (PSV), Passengers (short-term licence) - 3 months |
| Required documents | None |
| Output documents | Examination of Motor Vehicle ("Road Fitness Test") GS-1 Application for a Government Service GS-2 Notice of Government Action GF-1 Treasury Invoice GF-2 Treasury Receipt |
| Legal basis | Road Traffic Act Nr. 11 of 2002 (http://www.parliament.gov.zm/sites/default/files/documents/acts/Roads%20and%20Road%20Traffic%20Act.pdf) Statutory Instrument No. 41 of 2015 (Fee & Penalty Unit Value) (http://www.seczambia.org.zm/wp-content/uploads/2018/08/SI-No-41-of-2015-Fees-and-Fines-Act.pdf) Statutory Instrument No. 87 of 2016 (Obligatory Test Certificate) (https://www.enotices.co.zm/categories/statutory-instruments-2016/) The Road Traffic (Driving Licence) Regulations |
2. Application process, step by step
The process as configured in the back office:
| Step | Role | Task | Type |
|---|---|---|---|
| 1 | Applicant | Apply | form |
| 2 | Applicant | Payment | payment |
| 3 | Case Officer | Review | review |
| 4 | System | Generate Document | generate-document |
| 5 | System | Generate Document | generate-document |
| 6 | System | Notify Client | notify |
Who takes part in this journey: Citizen, Case Officer, Anyone (public).
Step 1. Find the service
Citizen · National e-Services portal
On the national e-Services portal the citizen opens All Services and searches for the service by name ("Examination of Motor Vehicle Road Fitness"). Each result names the service and the ministry that provides it.
Step 2. Read the service page
Citizen · National e-Services portal
The service page sets out what the service is for, who provides it, the fee, how long it takes and the documents to have ready. "Start application" begins an application (the citizen is signed in with ZamPass).
Step 3. Confirm the applicant details
Citizen · National e-Services portal
The applicant details are filled in from the citizen's ZamPass account. The citizen says whom they are applying for (themself) and continues with "Proceed to Application".
Step 4. Fill in the application form
Citizen · National e-Services portal
The citizen answers the service's own application form, converted from the legacy system (12 answers in this run, all synthetic), for the type of application "New". Questions marked * must be answered; some appear only after an earlier answer. Answers are saved as the citizen types, so an unfinished application can be reopened from My Workplace.
Step 5. Upload the supporting documents
Citizen · National e-Services portal
The service asks for no supporting documents, so the citizen continues straight to the check of the answers.
Step 6. Check the answers and confirm the declaration
Citizen · National e-Services portal
Before sending, the citizen sees every answer and document on one page and can go back to change them. The declaration that the information is true and complete must be ticked.
Step 7. Application sent
Citizen · National e-Services portal
The portal confirms the application with the ministry's reference number (RTSA-EMV/00001/10-17-26 in this run). The fee is due now: it is taken with the application, so the invoice was raised when the application was sent.
Step 8. See that the fee is due
Citizen · National e-Services portal
The application shows "Waiting for your payment" in My Workplace with a Pay button (K64.00). The fee is taken with the application; the invoice was raised on ZamPay.
Step 9. Pay with ZamPay
Citizen · National e-Services portal
Pay opens the invoice (K64.00, the amount set by the platform, never by the page) with its PDF preview; the citizen pays at ZamPay by mobile money or bank card.
Step 10. Payment received
Citizen · National e-Services portal
ZamPay reports the payment; the dialog says "Paid. Thank you" and the application moves on to the ministry's officers.
Step 11. Take the new application on
Case Officer · Back office
The application arrives in the case queue of the ministry that owns the service (Road Transport and Safety Agency); only its staff see it. The officer opens it by its reference number - answers, documents and process are on the case - assigns it to themself and takes it on.
Step 12. Fill in the certificate particulars
Case Officer · Back office
The issued document prints 5 fields that come from the office rather than from the application (Main color, Model number, Engine number, Examination Id, Reinspection Date). The officer fills them in on the case's "Certificate particulars" tab before the document is issued (synthetic values in this run) and saves; once the document is issued they can no longer change.
Step 13. Enter the certificate particulars
Case Officer · Back office
The Case Officer works on "Enter the certificate particulars" (review in the imported process), checks the application and its documents, and completes the step.
Step 14. Issue the document
Case Officer · Back office
The service's validity ("• Personal motor vehicles or trailers – 12 months • Public Service Vehicles (PSV), Cargo - 12 months • Public Service Vehicles (PSV), Passengers (long-term licence) - 4 months • Public Service Vehicles (PSV), Passengers (short-term licence) - 3 months") is not a fixed period, so completing the case does not issue the document by itself: the officer issues it from the completed case ("Issue / check permit"). It is generated from the service's output configuration and sealed.
Step 15. The document in My permits
Citizen · National e-Services portal
The issued document (RTSA-EMVRF-2026-00001 in this run: "Examination of Motor Vehicle ("Road Fitness Test")") is listed in "My permits and licences" with its validity and a download of the sealed PDF.
Step 16. Verify the document
Anyone (public) · Public verification page
The QR code on the document opens the public verification page: genuine and current, to whom it was issued, and whether the electronic seal is valid. No sign-in is needed.
3. Payment
| Item | In the test run |
|---|---|
| Fee (as published) | Examination of Motor Vehicle Fee - ZMW 64 |
| Invoice 1 | 6571167899694080 |
| Amount 1 | ZMW 64.00 |
| Paid at 1 | with the application |
On screen: step 8 (See that the fee is due), step 9 (Pay with ZamPay), step 10 (Payment received) in section 2.
4. Output documents
Examination of Motor Vehicle ("Road Fitness Test") (sealed PDF)
Issued when the case was approved, from the service's output configuration (service template RTSA_ExaminationOfMotorVehicle.Certificate.), filled from the application and the decision, sealed with the platform's electronic seal and stored as the issued version. The holder downloads it from My permits; the verification page checks it.
The issued PDF has 2 pages; the image shows the first.
Fields
| Field | Value in the test run |
|---|---|
| Document title | Examination of Motor Vehicle ("Road Fitness Test") |
| Permit / licence number | RTSA-EMVRF-2026-00001 |
| Holder | Chanda Mwila |
| Valid from | 2026-10-17 |
| Valid until | 2027-10-17 |
| Status | active |
| Verification code (printed with a QR code) | 4UKT-X4RJ-WM |
Seal
| Item | Detail |
|---|---|
| Seal status | sealed |
| Signature level | PAdES-B-T |
| Sealed by | the platform seal (development key in the test run) |
| Signed at | 2026-10-17T04:49:03.796Z |
| Trusted time-stamp | 2026-10-17T04:49:03.780Z (time-stamping authority) |
| Document fingerprint (SHA-256) | 6d707831ebee8db3... |
Verification
| Item | Detail |
|---|---|
| Where | The public verification page of the national portal, <portal>/verify/<verification code>, opened by scanning the QR code on the document. |
| What it shows | Whether the document is genuine and current, its holder and validity, and whether the electronic seal is valid and who sealed it. |
| Checking a copy | Anyone can upload a PDF they were given; the page says whether it is exactly the document that was issued. A changed copy is reported as not matching. |
On screen: step 14 (Issue the document), step 15 (The document in My permits), step 16 (Verify the document) in section 2.
5. Notifications
| When | Channel | To | Message | Delivery |
|---|---|---|---|---|
| Payment due (invoice raised) | in-app (portal bell) | the applicant | Payment due for application RTSA-EMV/00001/10-17-26 - The fee of ZMW 64.00 for Examination of Motor Vehicle ("Road Fitness Test") (RTSA-EMV/00001/10-17-26) is now due. Invoice 6571167899694080. | shown |
| Application received | in-app (portal bell) | the applicant | Application RTSA-EMV/00001/10-17-26 received - Your application RTSA-EMV/00001/10-17-26 for Examination of Motor Vehicle ("Road Fitness Test") has been received by Road Transport and Safety Agency. | shown |
| Payment received | in-app (portal bell) | the applicant | Payment received for RTSA-EMV/00001/10-17-26 - Your payment of ZMW 64.00 for RTSA-EMV/00001/10-17-26 (Examination of Motor Vehicle ("Road Fitness Test")) has been received. Receipt: <ZamPay>/pdf?documentType=receipt&invoiceNumber=6571167899694080 | shown |
| Decision: approved | in-app (portal bell) | the applicant | Application RTSA-EMV/00001/10-17-26 completed - RTSA-EMV/00001/10-17-26 (Examination of Motor Vehicle ("Road Fitness Test")) is complete. Your documents are ready. | shown |
| Invitation to rate the service | in-app (portal bell) | the applicant | How was Examination of Motor Vehicle ("Road Fitness Test")? - How was Examination of Motor Vehicle ("Road Fitness Test")? Tell us in about a minute. | shown |
| Licence / permit issued | in-app (portal bell) | the applicant | Your Examination of Motor Vehicle ("Road Fitness Test") document has been issued - RTSA-EMVRF-2026-00001 has been issued for Examination of Motor Vehicle ("Road Fitness Test") and is valid until 17/10/2027. | shown |
| Payment due (invoice raised) | e2e.c***@example.test | Payment due for application RTSA-EMV/00001/10-17-26 | skipped | |
| Payment due (invoice raised) | sms | +260 97* *** 567 | Fee of ZMW 64.00 due for RTSA-EMV/00001/10-17-26. Invoice 6571167899694080. Pay: <ZamPay>/pay-for-service/get-invoice/6571167899694080 | delivered |
| Application received | sms | +260 97* *** 567 | Application RTSA-EMV/00001/10-17-26 for Examination of Motor Vehicle ("Road Fitness Test") has been received. Track it: <portal>/my-workplace | delivered |
| Application received | e2e.c***@example.test | Application RTSA-EMV/00001/10-17-26 received | skipped | |
| Payment received | sms | +260 97* *** 567 | delivered | |
| Invitation to rate the service | sms | +260 97* *** 567 | skipped | |
| Invitation to rate the service | e2e.c***@example.test | How was Examination of Motor Vehicle ("Road Fitness Test")? | skipped | |
| Decision: approved | e2e.c***@example.test | Application RTSA-EMV/00001/10-17-26 completed | skipped | |
| Decision: approved | sms | +260 97* *** 567 | delivered | |
| Licence / permit issued | e2e.c***@example.test | Your Examination of Motor Vehicle ("Road Fitness Test") document has been issued | skipped | |
| Licence / permit issued | sms | +260 97* *** 567 | delivered |
Delivery: shown = in the portal's notification bell; delivered = the SMS gateway (a test double in this run) reported the text delivered; skipped = not sent on that channel (e-mail is not configured on the test installation, and some notices go out on one channel only); sent by the national portal = a ministry node handed the notice to the national portal, which texts and e-mails the citizen under its own name and the citizen's preferences. Addresses written <portal>, <ZamPay> stand for the national portal and ZamPay.
6. Legacy mapping
| Item | Detail |
|---|---|
| Replaces | Examination of Motor Vehicle ("Road Fitness Test") in the legacy ZIGS e-Services directory (ZIGS_Services) |
| Legacy service id | 9 |
| Legacy provider | Road Transport and Safety Agency (RTSA) under Ministry of Transport and Logistics |
| Legacy process | not recorded |
| Fee in the legacy system | Application for Roadworthiness (Test Certificate): ZMW 64 (New) Application for Roadworthiness (Certificate of Fitness): ZMW 55 (New) |
| Fee taken before submission | yes (as in ZIGS) |
| Time to issue (legacy) | New: 1 calendar day |
| Legacy output templates | Examination of Motor Vehicle ("Road Fitness Test"): ZIGS_Forms_RTSA / RTSA_ExaminationOfMotorVehicle.Certificate GS-1 Application for a Government Service: ZIGS_Forms_ZDA / GS1 GS-2 Notice of Government Action: ZIGS_Forms_Notices / GS-2.NoticeOfAction GF-1 Treasury Invoice: ZIGS_CustomForms / GF-1 Invoice GF-2 Treasury Receipt: ZIGS_CustomForms / GF-2 Receipt |
| Legacy address | none recorded |
| How it was brought over | Imported by the platform's legacy catalogue importer (zcm-backend scripts/zigs/importLegacy.js) from the ZIGS snapshot: form, case types, fees, documents, process and output templates, then served by the new platform. |
7. Version and date
| Item | Detail |
|---|---|
| Document version | service v1, platform 9b8a591f |
| Generated | 2026-10-17T04:49:08Z (by the end-to-end run, not edited by hand) |
| Service version | not versioned (configured directly) |
| Platform snapshot | backend 9b8a591f portal dfd4933 back office a975a2c |
| Test suite | e2e 2b037bb; one installation (combined); seed profile mihud |
| Journeys | 30-catalogue-service.spec.js: citizen finds the service, answers its form, uploads its documents and sends the application - passed 30-catalogue-service.spec.js: the case goes through every step of its process: payments by the citizen, each officer step by its role - passed 30-catalogue-service.spec.js: the grant document is issued, sealed, filled in and verifiable; the citizen has it in My permits - passed |
| Result | 3 of 3 journey tests passed |
| Data | Synthetic test data on a local test installation; provider test doubles for ZamPass, ZamPay, SMS and signing. |