Renewal of Tourism and Hospitality Licence

End-to-end test

3/3 passed 2026-10-21 (mihud, combined)

Documentation

19 steps, 32 images

Who can apply

Organization

Catalogue ID

352

Fees

Required documents

• Director’s ID (Renewal)
• Business Registration (Company Registration Certificate) (Renewal)
• Business Levy Permit (Renewal)
• Health Permit and Food Handlers Certificate (where applicable) (Renewal)
• Fire Certificate (Renewal)
• Occupational Certificate (Renewal)
• ZDA Investment Licence (Renewal)
• Title Deed / Lease Agreement / Letter of offer or Contract of sale relating to property (Renewal)
• Detailed project / enterprise description and business plan for five years (Renewal)
• Work Permit and other relevant permits (where applicable) (Renewal)
• Tax Clearance Certificate, issued under Income Tax Act (Cap. 323) (Renewal)
• Bank Statement issued in the name of the Applicant, or letter of confirmation from the Bank, confirming that Applicant holds an active bank account, registered in Zambia (Renewal)
• Brief description of facilities: accommodation establishments: description of property, bedroom plans and grounds, stating extent and amenities (indicate number and type of rooms/ campsites/ beds/ single, double, twin, suites, including bed capacity) (Renewal)
• If business enterprise / project is to be established or carried out in a National Park or Game Management Area, a heritage site or other protected area – a Licence or Permit by Department of National Parks and Wildlife, National Heritage Conservation Commission and the Forestry Department is required (Renewal)
• An approved Environmental Impact Assessment / Environmental Project Brief (where applicable) (Renewal)
• Liquor Licence (where applicable) (Renewal)
• Hotel Managers registration Certificate (Renewal)
• Change of land use Certificate (where applicable) (Renewal)
• Public Liability Insurance (Renewal)
• Proof of compliance with Hotel and Tourism Standards (Renewal)
• Coxswain licences for Chauffeurs (Renewal)
• Proof of Radio-Communication Facilities in the Vehicle (radio, cell phone) (Renewal)
• Comprehensive Insurance Cover (Renewal)
• Event Management / or any other management experience for one key staff – (CV) (Renewal)
• Professional Hunter’s Licence (obtained from (DNPW)) (Renewal)
• Valid Firearm Licence in the name of the Applicant (Director or Owner of the business) (Renewal)
• Valid Hunting Concession Agreement (obtained from MOT) (Renewal)
• Valid hunting quota from Department of National Parks and Wildlife (DNPW) (Renewal)
• Comprehensive Insurance Cover for motor vehicles (Renewal)
• Public Liability Insurance with minimum cover / Non-Zambians - $10,000.00, Zambians - $5,000.00 (Renewal)
• Structural changes (where applicable) (Renewal)
• Brief description of facilities of tour operators (indicate whether engaging in outbound or inbound packages or both, type of tour activities and number and type of vehicles, boats, canoes, rafts, helicopter, micro-lights, bicycles, etc., including seating capacity) (Renewal)
• Certificate of road worthiness (Renewal)
• Certificate of person employed as Tour Guide (where applicable) (Renewal)
• PSV Driver’s Licences (Renewal)
• Copies of qualifications obtained by tour guides through a recognized institution (Renewal)
• Coronary pulmonary resuscitation certificates held by tour guides (Renewal)
• Qualifications in tourism and travel / IATA for at least one key staff (Renewal)
• Accreditation to Global Distribution System (GDS) available in Zambia (Renewal)
• Valid Police Clearance Certificate (demonstrating the lack of any criminal record of business owner) (Renewal)
• Compliance with the professional code of conduct for travel agencies, issued by Travel Agents Association of Zambia (TAAZ) (Renewal)
• IATA Accreditation (no bank guarantee required), or Bank guarantee of $5,000 for local investment (with TAAZ Affiliation), or $10,000 for local (non TAAZ), or $30,000 for foreign investment (Renewal)
• Relevant Zambia Master’s Certificate / Engine Attendance Certificate (Renewal)
• Surveyor’s Certificate for the Vessel (Renewal)
• Zambia Launch Master's Certificate / Engine Attendant's Certificate (Renewal)
• Licence(s) for Personnel to be employed (Renewal)
• Certificate or Airworthiness of Aircraft (Renewal)
• Validated licences with the Zambia Civil Aviation Authority (Foreign Applicants) (Renewal)
• Environmental Impact Assessment Report (from ZEMA) (Renewal)
• Description of Premises to be used (Renewal)
• Zoning of the Premises to be used (Renewal)
• A description of the surrounding property and its use (Renewal)
• Statement of the nature of the proposed operation, including a description of all machinery, equipment and other facilities to be used, the type of buildings and land improvements to be constructed and used, together with a sketch of the area in which such establishment will be operated showing the public access highways and any other pertinent data which applicant deems material (Renewal)
• Professional Guide’s Permit (Renewal)
• Medical Certificate confirming the Guide being medically fit (Renewal)
• A Project Report establishing the feasibility of the proposed convention centre, describing the amenities to be provided at the convention centre, particularly mentioning any special or distinctive features (Renewal)
• Food Handlers Certificate for person to be employed (Renewal)
• CV and Professional Certificate of Manager (Renewal)
• Valid fitness certificates for equipment (Renewal)
• Proof of compliance with safety guidelines (Renewal)
• Air Operator Certificate (Renewal)
• Relevant Zambia Master’s Certificate (Renewal)
• Motor Vehicle Registration Certificates (Renewal)
• Tourism Quarterly Returns (Renewal)
• Tourism and Hospitality License (Renewal)

Output documents

• Notice of Action (notice-of-action)
• Application form (application)
• GF-1 Treasury Invoice (invoice)
• GF-2 Treasury Receipt (receipt)

Test evidence